Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

The Staffing and Recruiting Coordinator is responsible for staffing, scheduling, timesheet approval, and system orientation for the internal per diem employees referred to as Multi-Site Support (MSS) which include: Kitchen Assistants, Front Desk, Porters, Program Aides and Personal Care Aides.

The Staffing and Recruiting Coordinator collaborates building and program leadership to review and develop work schedules based on need and realistic expectations for fill a role. The Staffing and Recruiting Coordinator assists in the process of securing staff for open shifts proactively and daily to ensure appropriate coverage for short and long term assignments.

Job Duties & Responsibilities

Recruitment & Talent Acquisition

• Managing the full high-volume MSS recruitment lifecycle by sourcing candidates through community organizations, social service agencies, schools, and job boards;
• Develop and maintain strategic community partnerships to create ongoing talent pipelines.
• Maintain applicant tracking system to ensure accuracy for applicant flow reporting and manage all follow-up communications with managers and candidates.
• Conduct candidate screenings and phone interviews,
• Coordinate and complete all pre-employment clearances with DOH, OMH professional reference check sand employment verification processes.Ensure all candidate files are complete, accurate, and compliant with regulatory standards.
• Match staff with individuals based on needs, preferences, and compatibility

Coordination of MSS Workforce & Scheduling

• Oversee daily operations of the organization’s MSS pool and coordinate staffing coverage for: Employee call-outs, vacation coverage, leave of absence coverage and vacancies.
• Perform orientation and in-service training of MSS employees related to the staffing/scheduling system functionality and related processes.
• Match qualified MSS to departmental coverage needs in real time.
• Communicate regularly with site managers and department leaders regarding staffing gaps and coverage plans.
• Monitor MSS utilization, attendance, workforce availability and scheduling
• Responsible for staff scheduling to including work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back up for absent employees, and shift rotations.
• Allocates and maintains an adequate staffing schedule/pattern to assure coverage to meet needs.
• Maintains daily personal assignment records indicating on and off duty schedules.
• Performs related duties, as required.

Required Skills / Abilities

• Strong understanding of recruiting best practices and candidate pipeline development.
• Proficiency with ATS platforms, HRIS systems, Microsoft Office Suite, and scheduling tools.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong interpersonal and communication skills with the ability to build relationships internally and externally.
• Ability to work independently in a fast-paced, deadline-driven environment.

Core Competencies

• High-volume recruiting expertise
• Workforce scheduling and coordination
• Relationship building and community outreach
• Compliance and attention to detail
• Customer service orientation
• Time management and prioritization
• Adaptability and responsiveness

Education & Experience

• Bachelor’s degree preferred.
• Minimum of 2 years of experience in high-volume recruiting, or staffing coordination
• Experience recruiting for skilled manual labor roles
• Experience managing temporary staffing pools or per diem workforce scheduling highly desirable.

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.