Fairfield Inn & Suites Cheyenne - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our Cheyenne hotel is located off of I-25, near the Frontier Mall and Cheyenne airport. This Fairfield Inn & Suites provides the closest location to Cheyenne's Frontier Days Event among Marriott properties. This annual event takes place at Frontier Park, just under 2 miles from our hotel. In addition, we are within 3 miles of the Cheyenne Civic Center and F.E. Warren Air Force Base. Business travelers will enjoy the many restaurant options within walking distance. The hotel is also a short drive from businesses including Frontier Oil Refinery, Union Pacific Railroad, NWSC & Wyoming capital. We offer many modern amenities such as free WiFi, fitness center, business center, indoor pool, and a free hot breakfast buffet each morning. We are proud to be a Platinum and Diamond Award winning hotel. At the Fairfield Inn & Suites Cheyenne, our guests are our #1 priority.

Application deadline for Colorado positions: