We are offering an exciting opportunity for a service-driven, guest-focused, friendly, outgoing individual to greet and assist guests as one of our Gallery Host/Front Desk Agents.

The starting pay rate for this position is $19.00/hour (or more, depending on experience) plus tips!

Hotel Gallery Host (Front Desk Agent)

Company: Island Hospitality Management
Location: Hyatt Place Denver/Cherry Creek

Job Type: Full-Time | Hourly
Shifts: Morning (7AM–3PM), Evening (3PM–11PM), Overnight (11PM–7AM)

Are you a people-person who loves creating memorable guest experiences? Island Hospitality is looking for a Gallery Host (Front Desk Agent) who can deliver exceptional service while supporting both Front Desk and Food & Beverage operations. If you thrive in a fast-paced environment and enjoy variety in your workday, this role is perfect for you!

• Welcome, check in, and check out guests with genuine hospitality
• Process payments accurately and follow all hotel cash-handling procedures
• Provide helpful information to guests, vendors, and visitors
• Prepare daily reports for management
• Maintain control procedures for cash, vouchers, inventories, and receivables

• Prepare, stock, and present food and beverage items following brand standards
• Ensure the gallery remains clean, organized, and fully stocked
• Receive and organize F&B deliveries as needed
• Prepare and plate all menu items
• Sanitize countertops, equipment, and floors regularly
• Check IDs and monitor responsible alcohol service

• A big smile and a naturally friendly personality
• Ability to operate ovens, stoves, microwaves, and other F&B equipment
• Motivated team player with strong initiative
• Strong problem-solving skills and ability to stay calm under pressure
• Approachable and dedicated to outstanding guest service
• Open availability – flexibility is a must (we cannot guarantee set shifts or schedules)

• Able to stand, walk, and sit for extended periods
• Ability to lift/move 10 lbs regularly and up to 25 lbs frequently
• Weekly work hours vary based on occupancy and business levels

• Medical, Dental & Vision insurance
• HSA & FSA options, including Dependent Care FSA
• Identity Theft Protection
• Commuter benefits (transit & parking)
• Pet Insurance
• Paid Sick Time & Paid Vacation Time
• Family Leave
• 401(k) with generous company match (fully vested from day one!)
• Daily Pay options for hourly team members

• Employee Assistance Program
• Wellness subscriptions (gyms, counseling, financial planning, and more)
• PTO incentives for annual wellness exams

• Free hotel room nights + employee and friends/family discounts
• Team Member of the Month/Quarter/Year awards & bonuses
• Discounted tickets to theme parks, concerts, movies, and more
• Career growth through our structured training & development programs
• Referral bonuses available at any Island Hospitality location

At Island Hospitality, your career path is in your hands. We provide the training, tools, and support needed to help you build a long, successful future in hospitality—no matter where your journey starts.

If you’re ready to be part of a supportive, growth-focused team that values positivity and service, we’d love to meet you!

Equal Opportunity Employer
Island Hospitality uses E-Verify in all locations where required by law.

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