This is a full-time, direct placement role at Butler Heating & A/C.

Job Purpose:

Complete all daily assigned HVAC and refrigeration calls in a timely fashion with emphasis on customer service and efficiency. Identify and repair problems with customer specific equipment.

Duties:

• Provide repair, maintenance, and/or installation services for customers as needed.
• Maintain a cordial and professional relationship with all co-workers and customers.
• Maintain communication with Coordinators and Field Managers throughout shift.
• Ensure all tasks performed are notated and attached to the corresponding call file.
• Maintain extensive knowledge of department specific equipment.
• Maintain and utilize all company-provided technology in a professional manner.
• Maintain company-provided vehicle to policy standards.
• Maintain appropriate levels of truck stock to increase efficiency.
• Communicate vehicle maintenance and truck stock needs with Warehouse or Field Manager as needed.
• Adhere to required on-call and holiday rotation.
• Ability to work independently with minimal technical support.
• Assist in possible training and quality control of Junior Technicians.
• Complete and maintain all required department and industry specific trainings.

• Strong Customer Service with adherence to Core Values/Job Ownership.
• Ability to work independently while maintaining team mentality.
• Ability to use positive language and clear communication.
• Ability to troubleshoot modern air conditioning systems including Residential A/C, Commercial A/C, and other department specific equipment.
• Possess a minimum of 5 years industry field experience.
• Universal EPA License Required.