This position is responsible for accurately and timely receiving, registering, or pre-registering, all patients coming into the Emergency Department seeking care. This includes accurately obtaining complete demographics, financial information, appropriate authorizations, necessary signatures on all required documents and insurance forms. The person in this position must review information on orders, authorizations, and insurance cards and determine if the information received is complete and accurate and collects copays when due at the time of service.

Strong candidates in this position promote good public relations by extending a positive, cooperative, and supportive service to patients, families, and fellow Colleagues. The right individual for this position performs well under pressure and meets deadlines necessary to provide exceptional patient care. Colleagues maintain a courteous, professional manner while continuously serving as an advocate for Patients, Providers, and Colleagues.

Position Qualifications

• Minimum Education: High School Diploma or GED
• Preferred Education: Medical Terminology course or must complete a medical terminology course within first year of employment.
• Minimum Experience: Effective verbal and written skills, and effective customer service. Computer keyboard skills preferred. Knowledge of medical terminology preferred.
• Preferred Experience: Six months secretarial, receptionist or clerical experience