Position Overview

The Contents Technician is responsible for cleaning residential and commercial properties that were damaged by water, fire, wind, mold or other disasters. Responsibilities include cleaning and processing, pack out, storage, and detailed inventory/ itemization of affected contents, as well as, restorative structural drying, cleaning, and deodorization.

Responsibilities

The Contents Technician performs the following duties along with any additional duties as assigned by management per business needs:

• Follow established procedures for cleaning structures/contents and handling customer’s possessions.
• Pack and unpack clients’ property in a secure manner, with care to not damage property or structure.
• Perform heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing debris.
• Thoroughly clean smoke residue from contents and structures.
• Provide post construction cleaning to prepare properties for occupancy.
• Photograph and maintain a thorough inventory of all clients restorable and non-restorable items.
• Transport content items from job site to storage/cleaning facility per direction of Contents Manager.
• Perform assigned work in a timely manner and meet deadlines.
• Maintain clean, organized work areas and securely store equipment and supplies while not in use.
• Interface with customers and relay information to Contents Manager, Project Managers and Superintendents when appropriate.
• Monitor consumable material stock.
• Monitor the safety, security, efficiency, and appearance of the company vehicle and jobsites.
• Participate in an on-call schedule for after-hours service calls.

Qualifications

• Minimum 1 year working in cleaning or general labor position.
• High school diploma or general education degree (GED) required.
• Prior emergency restoration, water damage, warehouse or moving company experience is highly desired.
• Ability to work independently.
• Eligible to operate a vehicle per company policy.

Physical Requirements The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift and carry 50 lbs.
• Ability to safely use hand and power tools.
• Must be able to perform a labor-intensive role, including bending, walking, pulling, pushing, standing and lifting for 8+ hours; occasionally climb ladders, and work in extreme hot, cold and humid conditions.
• Must be able to drive up to a 100-mile radius from office to clients’ office and company facilities.
• Must be able to work in and on overhead structures.
• Participate in occasional overnight travel, weekend and/or evening work.

Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to outdoor conditions, including inclement weather.
• Ability to work in a construction environment.
• The noise level in the work environment is usually moderate to high; ear protection worn as needed.

Why Join Kustom

• Culture That Inspires – Teamwork, integrity, and a growth mindset fuel how we show up for each other and for the customers who rely on us
• Total Rewards Package – Competitive weekly pay with a comprehensive benefits packaging including health, dental, vision, 401(k), PTO, and more
• Career Growth Opportunities – Training, mentorship, and the chance to advance your career while enhancing your skills

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust.

If you're ready to make an impact with one of the largest privately held restoration companies in North America, we'd like to meet you. Join the Kustom team and become part of our ongoing success story!

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Subject to Federal, State, and Local laws, regulations, and/or ordinances, applicants must be able to pass pre-employment drug screening and background check.

Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc. This job description is not intended to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and/or responsibilities may change at any time with or without notice.