The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Summary

Under the supervision of the Community Manager and/or Maintenance Supervisor, the Groundskeeper is responsible for maintaining all common areas and the grounds of the community in clean condition at all times. The Groundskeeper may also perform any minor landscaping duties that the landscaping contractor does not include in their responsibilities.

This position may be required to rotate on-call shifts to provide 24/7 emergency maintenance response.

Reports To

Community Manager and/or Maintenance Supervisor (varies based on property size)

Primary Duties and Responsibilities

• Providing excellent service to residents, guests, employees and contractors
• Cleaning all amenity areas including the clubhouse, pool, sports courts and restrooms
• Clearing and removing debris from community grounds, breezeways and amenity areas
• Completing and assisting with minor work orders as directed by the Community Manager and/or Maintenance Supervisor
• Delivering resident correspondence and packages to units as requested

Minimum Qualifications

- High school graduate or GED certificate and experience in apartment maintenance preferred.

- Proficient writing, speaking, and communicating in English.

- Ability to work weekends or overtime as job requires.

Knowledge, Skills, and Abilities Required

• High degree of neatness and respect for property and landscape combined with a willingness and desire to learn
• Able to understand cleaning solution labels and use as instructed
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume, and distance
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience
• Good customer service skills
• Good communication and listening skills
• Able to be an effective team player and interact well with others
• Organized and detail-oriented
• Patient, even-tempered and works well under pressure
• Effective time management skills
• Able to maintain confidentiality
• Able to follow directions from a supervisor
• Able to understand and follow posted work rules and procedures
• Able to accept constructive criticism
• Willing to work in all types of weather conditions

Working Conditions

Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to dust, grease, noise, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions. Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties. #zr #ft