The Memory Care Direct Caregiver is primarily responsible for providing best-in-class resident care and support and facilitate a positive physical, social, emotional and spiritual environment for residents.

Key responsibilities include:

• Assist residents with activities of daily living such as bathing, dressing, grooming, escorting, medication supervision and other functions designated in the resident’s plan of care.
• Complete tasks, as directed, including taking and recording temperature, pulse, and respiration, and monthly weights and blood pressures; document in the resident’s chart using approved charting criteria.
• Report immediately to supervisor, and/or family, all accidents or incidents; record necessary information on appropriate forms and render immediate first aid.
• Assist residents at meals by serving the meal, helping with menu selection as necessary, delivering meals to rooms as necessary and laundering of table lines on designated shift.
• Maintain resident confidentiality; treat residents with kindness, dignity and respect; know and comply with Resident's Rights; and promptly report all residents' complaints, accidents and incidents to supervisor.
• Assist as directed in proper admission, transfer and discharge of residents.
• Understand and comply with Universal Precautions, following infection control standards for the community, hazardous waste policies and all safety rules.
• Ensure cleanliness of resident rooms and all areas of the community.
• Maintain safety and security of the residents by making scheduled rounds on designated shift.
• Maintain high standard of personal appearance and grooming, which includes wearing the designated uniform and nametag when working.
• Assist in maintaining the total wellbeing of the residents served by promoting the concept of mind, body and spirit.

• Have a high school diploma or equivalent.
• Be at least 18 years old OR at least 17 years old with successful completion of a vocational CNA program.
• Have at least one year of experience working with senior citizens in a nursing facility, hospital, assisted living community or private home.
• Have previous experience caring for residents in a memory care environment (preferred).
• Certified Nursing Assistant (CNA) Certification preferred.
• Effectively read, write, speak and understand English.
• Be committed to and passionate about serving customers and delivering best-in-class service.
• Continuously look for opportunities to “WOW” customers; always willing to go that “extra mile.”
• Have patience, tact, enthusiasm and positive attitude towards older adults and their families.
• Possess the ability to effectively and professionally engage, interact and collaborate with residents, residents’ families, associates, etc.
• Have the ability, availability and willingness to work nights, weekends and holidays as business needs/schedule dictate and work during inclement weather conditions.
• Be able to perform the physical functions of the role which include: frequently support up to 50 pounds, occasionally lift/carry up to 30 pounds, frequently kneel, bend, and reach.
• Be willing to take, and able to pass, a drug screen, TB test and physical.
• Be willing to consent to, and able to pass, a criminal background check.