Visual Sound Inc

TITLE: Director of Technical Operations

ABOUT THE ORGANIZATION: It takes a special company to stand out in today’s highly competitive audio visual (AV) market. Welcome to Visual Sound, the company that exceeds your AV expectations. With Visual Sound, you will enjoy the benefits that come from partnering with highly-trained, industry-certified professionals who offer much more than just technical “know how.” Emphasizing prompt, professional service, customized solutions and the highest quality work, we ensure that your system is perfect for your space, your needs and your budget. With decades of experience in designing, building and servicing cutting-edge AV solutions, Visual Sound stands out from the crowd. Our ability to grow and adapt to the latest technology and customer needs has made us a leader in the industry. A widely-recognized supplier of AV solutions, our flexibility allows us to provide a variety of services to a wide range of industries. From classrooms to courtrooms, boardrooms to lecture halls, and houses of worship to corporate complexes.

DESCRIPTION:

Visual Sound is seeking a highly experienced and strategic leader to serve as the company's Director of Technical Operations. This role involves overseeing the day-to-day operations to ensure a seamless workflow, drive operational excellence, and align technical initiatives with business objectives.

The Director of Technical Operations should possess strong management skills, a tactical mindset, and the ability to balance strategic oversight with hands-on operational leadership. This role also requires the capacity to streamline processes and manage teams successfully to ensure efficient processes and sustainable growth.

While a technical background (preferably in A/V) is required, this person must also be proficient in supervising others, procedures, budgeting, and putting proposals together.

Responsibilities:

• Lead and develop high-performing teams, drive accountability, and foster collaboration across departments.
• Setting and executing operational strategies, scaling operations, and using KPIs for data-driven decision-making.
• Workflow improvements, cost reduction, and ensuring smooth day-to-day operations.
• P&L management, budgeting, cost control, and financial forecasting.
• Implementing new systems, restructuring teams, and improving company-wide efficiencies.
• Performance reporting and analysis of ongoing operations
• Familiarity with a similar operational environment is a plus.

Previous Experience:

• People management & leadership
• Strategic thinking & execution
• Process optimization & operational excellence
• Financial & budget management
• Change mangement & adaptability

POSITION REQUIREMENTS:

• Bachelor’s degree preferred and a minimum of 5-7 years of experience in operations management
• Strong background in leadership roles and managing vendor relationships
• Ability to collaborate with other departments to ensure alignment with company objectives
• Excellent verbal and written communication skills
• Proficient in problem-solving, developing, and executing strategic plans

LOCATION: Visual Sound - Broomall

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.