The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Evaluate and maintain proper inventory levels for all products using automated computer system devices
Manage supervisory personnel.
Oversee and mange company customer service and operating metrics.
Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.
Train personnel as necessary.
Negotiate common carrier freight rates.
Oversee performance of basic human resource functions.
Oversee customer order entry, billing and Accounts Receivables.
Plan the work assignments.
Oversee scheduling of customer orders via established routes & company delivery vehicles.
Assist the needs of the customer.
Perform other tasks as required.
Maintain accurate and up to date customer pricing records within ERP.
Reads, interprets, processes, and packs orders
Checks and places materials in the correct bin
Checks material against the manifest and reports discrepancies

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the National Safety Code (NSC) and federal/provincial transportation regulations, provincial Occupational Health & Safety (OHS) regulations and applicable CSA safety standards, and other pertinent rules governing work standards.
Knowledge of inventory systems and product inventoried.
Knowledge of warehousing and transportation functions.
Ability to communicate well in oral and written forms

MINIMUM REQUIREMENTS:
EDUCATION:
Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree

EXPERIENCE:
4+ years experience in operations management.

Sitting in the same location of standing/walking; required to stoop, climb or lift light material (25-50lbs) or equipment.