Mitchell International
Vice President, Auto Casualty Claims Consulting

US--Remote

Job ID: 26-18866
Type: Regular Full-Time
# of Openings: 1
Category: Sales & Client Services
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

As the Vice President of Auto Casualty Claims Consulting you will lead claims performance consulting engagements as part of the Enlyte CMO for Tier-1 insurance carriers, serving as the connective tissue between complex data silos and executive action. You will orchestrate a multidisciplinary, decentralized team to transform first-party claims data, internal benchmarking, and macro-industry trends into comprehensive strategic roadmaps. Your primary mandate is to move beyond reporting and define the narrative of program success and architect the next generation of program offerings (internal and external).

Key Responsibilities

Data Synthesis & Strategic Benchmarking:

• Synthesize internal proprietary benchmarks with broader automotive industry trends and program specific data to provide clients with competitive "market-positioning" lens.
• Translate abstract data into executive-ready narratives that articulate program ROI (and other forms of success) and pinpoint specific "opportunities for excellence" within the carrier’s first-party ecosystem.

Cross-Functional Team Orchestration:

• Lead and synchronize a decentralized, multidisciplinary team of analysts, ensuring seamless collaboration between:
  • Analysts: Evaluating program performance through benchmarking (internal and external), book of business trends, and client specific data.
  • Regulatory Compliance: Navigating state-by-state regulatory changes that effect the business of insurance and claims.
  • Program Management: Driving the tactical execution of consulting recommendations.
  • Marketing: Aligning consumer-facing value propositions with back-end actuarial realities.

Performance Storytelling & Visualization:

• Design and present high-level "Success Scorecards" to client C-Suites, utilizing benchmarking internal and external data to prove the efficacy of implemented strategies against industry standards.
• Lead the "Insight-to-Action" process, turning analytical findings into strategies and operational shifts.

Strategic Client Advisory:

• Act as a high-level advisor on the integration of people, process, and technology that will enhance program design and improve outcomes.

Qualifications

• Education: Bachelor’s in Operations Research, Business Analytics, related field or equivalent experience. MBA or industry certification that reinforces candidate’s abilities in process re-engineering, industry expertise, or analytics preferred.
• Experience: 15+ years of experience, including insurance consulting, process re-engineering, or carrier leadership, with a track record of managing in a remote and matrixed environment.
• Strategic Vision: Proven ability to interpret internal benchmarks against external market volatility to predict future claims and underwriting challenges.
• Operational Mastery: Claims operations expertise and deep understanding of the interplay between regulatory constraints, marketing messaging, and technical data analysis using BI.
• Leadership: Exceptional ability to foster collaboration across siloed departments (Compliance, Marketing, and Analytics) to deliver a unified client solution.
• Travel: This is a remote position and can be located anywhere in the US. The role requires ~30% travel, thus the ideal candidate will have convenient access to a major US airport.

Salary: