Do you enjoy working in a playful environment? Lights, action and fun, come see us at Xscape Arcade. GENDA Americas, has immediate part-time openings for the position of Arcade Attendant at Xscape Arcade at Mall of America. Those interested in seasonal and non-seasonal positions are encouraged to apply.

GENDA Americas employs over 400 people in 21 offices throughout Canada and the United States.  One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks. 

Job Duties:

• Provide exceptional and friendly guest service
• Obtain payment for playcard purchases in the form of cash, debit and credit
• Balancing cash drawer by counting cash at the beginning and end of work shift
• Maintain cash out operations by following policies and procedures
• Upsell playcards to maximize guest service
• Redeem prizes for guests at the Redemption counter and obtain e-tickets as payment
• Maintaining redemption operations by following policies and procedures
• Restocking of merchandise
• Address and rectify guest complaints and concerns
• Assist in maintaining presentation and working condition of the facility including its games, redemption counter, office, etc.
• Assist in maintaining stock levels of supplies for the facility including the redemption counter, game area, office, staff washrooms, etc.
• Exceed the facility’s cleanliness standards
• Perform weekly audits

Expectations:

• Work safely and honestly
• Arrive for work on time
• Adhere to the facility’s health and safety standards
• Adhere to GENDA America's Standards, Policies and Procedures
• Keep the facility impeccably clean; even picking up and disposing of debris that is not yours
• Be polite and courteous with Guests and fellow team members
• Take pride in your job

Minimum Requirements:

• Legally able to work in the United States
• Available for flexible shifts
• Energetic and enthusiastic personality
• Self-motivated
• Display strong verbal communication skills
• Works well in busy environment
• Familiarity with point-of-sale systems (POS) is an asset

GENDA Americas is the North American hub of GENDA, a global leader in amusement and entertainment. Our mission is simple: to create joy, deliver value, and strengthen communities by investing in and growing leading entertainment brands across Canada and USA. GENDA Americas companies include:

• Kiddleton: Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.
• Player One Amusement Group (P1AG): One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.
• National Entertainment Network (NEN): The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.
• Enterrium: Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.
• Barberio: A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Employment is contingent upon the candidate’s authorization to work in the United States; the company participates in E-Verify. The Company does not provide visa sponsorship.

Offers of employment may be contingent upon the successful completion of background checks and/or other pre-employment requirements, in accordance with applicable federal, state, and local laws.

Applicants requiring a reasonable accommodation to participate in the application or interview process should notify the Company.

The Company does not accept unsolicited submissions from recruiting or staffing agencies, and no fees will be paid.

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