Gambling Services Workers jobs in Minnesota
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Drop Team Member (Full-Time)
Drop Team Member (Full-Time) at Fortune Bay Casino – Tower, Minnesota
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About This Position
Drop Team Member
Job Description & Core Responsibilities
Department: Drop Team
Reports To: BSA Compliance/Drop Team Manager
FLSA Status: Non-Exempt
Pay Grade Grade 2
Starting Wage: $15.00 - $16.72
Gaming Class Compact/Gaming License Required
Application Deadline: April 15th, 2026
Position Summary:
The Drop Team members are responsible for the collecting and counting of casino funds, in a safe manner, to provide revenue numbers and replenish inventory levels while adhering to company policies, regulatory compliance, and mandates of confidentiality.
Core Duties and Responsibilities:
The Drop Team Member is responsible for the following duties:
- Ensure safety by wearing proper protective safety equipment, using correct lifting procedures, and keeping your environment clean.
- Follow correct procedures and key policies for all revenue drops.
- Extract bill acceptors from machines throughout the casino by using verification cards and replacing them with an empty bill acceptor.
- Apply knowledge of casino chips to count and tray the poker revenue, record the totals, and prepare the proper paperwork.
- Count blackjack revenue by opening each box, sorting and counting and bundling the currency.
- Prepare Master Game Sheets.
- Set up computer for daily currency drop.
- Count currency revenue by entering the bill acceptor number into computer as you count each box and verifying totals with CDS computer. Count and bundle currency.
- Apply knowledge of counting machines for minor repairs and cleaning daily and to ensure that they work.
- Ensure accuracy of all revenue counts and verify with the vault clerk.
- Maintain a positive working relationships with employees and management.
- Perform duties in an independent and efficient manner making the most effective use of time and resources.
- Apply knowledge of company policies and regulatory compliance requirements.
- Maintain communication and attend all required meetings and trainings.
Competencies:
- Meets the company’s guest service standards.
- Demonstrates teamwork/gets along well with co-workers.
- Is reliable and dependable.
- Demonstrates strong communication skills.
- Follows company and departmental policies and procedures.
- Demonstrates a positive attitude.
- Responds well to constructive criticism.
Qualifications – Education and Experience:
Minimum Qualifications:
- Able to pass criminal background check.
- Legible handwriting.
- Basic math.
- Must be at least 18 years old.
Preferred Qualifications:
- Computer skills
- Organizational Skills
- Interpersonal and listening skills
- Works well under stress
- Conflict resolutions skills
- Self-motivated
- Responsible
- Team player
- Flexible
Work Environment:
The work environment is fast-paced and requires overall good mental and physical health.
Physical Demands:
Job-specific abilities and requirements include:
Ability to perform repetitive wrist movement with keys, guiding motorized carts that weigh 800 to 1200 lbs., long periods of sitting, walking, stooping, bending, and crawling in confined areas. Extensive computer use is required. Must have the ability to tolerate various scents, noises, and bright lights.
Preference:
It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.
Confidentiality:
Employees shall not, at any time or in any manner, outside the course of performing his/her duties, either directly or indirectly, disclose or communicate to any person, firm or corporation in any manner whatsoever, any information concerning matters affecting or relating to the business of Fortune Bay Resort Casino. This includes, but is not limited to, confidential personnel and customer information, company or department operations and plans, financial data, procedures and processes, or other information without regard to the matters being deemed confidential, material or important.
Ethics Code:
I understand that I must comply with the Bois Forte Code of Ethics and will not offer, solicit or otherwise enter into any agreement or transaction for personal benefit with any vendor or potential vendor. I acknowledge and understand that there can be no real or perceived conflict of interest between myself and vendors or potential vendors and that my actions are reflections of my responsibility to uphold the integrity of gaming and employment with the Bois Forte Reservation Tribal Council and Fortune Bay Resort Casino.
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Job Location
Job Location
This job is located in the Tower, Minnesota, 55790, United States region.