Summary:

Deals assigned card games according to CBMI/Fantasy Springs Casino rules and regulations.

Ensures all wages are placed before cards are dealt. Computes payable odds for payable bets, pays winning bets and collects losing bets. Must maintain an entertaining and comfortable atmosphere while interacting with card players and co-workers.

Essential Duties and Responsibilities include:

• Exchanges paper currency for playing chips.
• Visually ensures that wagers are placed before cards are dealt.
• Shuffles and delivers playing cards according to established rules and procedures.
• Computes payable odds and commissions to pay winning bets.
• Pays winning bets and collects losing bets.
• Explains rules of games to guests in a courteous and professional manner.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service – Consistently delivers service which meets the company standards and mission statement, Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit. Supports everyone's efforts to succeed.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Previous work experience in Table Games as a Dealer. Dealer must be able to define color of chips, view/read the no peek devise and stand for at least 2 and a half hours.
• Must be at least 21 years of age.
• Must have a High school diploma or general education degree (GED)
• Must be able to lift and carry up to 50 lbs.
• Must be able to work a flexible schedule.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is regularly exposed to cigarette smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is regularly exposed to cigarette smoke.