We are seeking a working Restaurant Manager to oversee daily operations and ensure a positive dining experience for guests at FenderZ Grill & Pub. This role is responsible for leading the front-of-house team, maintaining service standards, and assisting in restaurant management. This person will also need to work closely with the Banquet Manager to ensure all aspects of Food & Beverage are thoroughly handled. The ideal candidate is a proactive leader who thrives in a fast-paced hospitality environment. Hotel experience preferred.

Job Summary:

The Restaurant Manager is responsible for ensuring smooth day-to-day operations, maintaining high service standards, and assisting in staff management. This role involves overseeing shifts, resolving guest concerns, and ensuring a positive dining experience. The ideal candidate is a hands-on leader who can effectively support both front-of-house staff and back-of-house coordination. FenderZ restaurant is open daily from 5-10pm. Evenings, Weekends, & Holidays required.

Key Responsibilities:

Guest Experience & Service Oversight:

· Ensure all guests receive friendly and professional service.

· Address and resolve guest complaints or special requests in a timely manner.

· Monitor restaurant cleanliness, ambiance, and overall guest satisfaction.

Daily Operations Management:

· Oversee floor operations during shifts, ensuring efficiency and teamwork.

· Assist with seating arrangements, reservations, and wait times.

-Wait on tables or assist with bartending to meet business needs.

· Ensure compliance with health, safety, and sanitation standards.

· Monitor and manage opening/closing procedures.

-Oversee and assist with and POS issues or questions.

-Implement online ordering and coordinate with third party delivery vendors.

-Oversee entertainment schedule- sending weekly check requests for payment- obtaining W9s.

Staff Supervision & Training:

· Support and lead restaurant staff, including servers, hosts, food runners, and bartenders.

· Conduct pre-shift meetings to communicate updates, specials, and service expectations.

· Help train new employees and provide on-the-job coaching.

· Ensure team members adhere to hotel and restaurant policies, including uniform and appearance standards.

-Conduct employee evaluations in a timely manner.

-Weekly scheduling of restaurant staff.

-Oversee and coordinate with the Breakfast Supervisor to ensure all breakfast shifts are staffed appropriately.

Financial & Inventory Support:

· Assist in monitoring sales performance and cost controls.

· Support management in inventory tracking and ordering supplies. Monthly inventories.

-Ordering of beer & liquor for entire property.

· Help with cash handling, tip distribution, and shift reconciliation.

-Adding employee tips to timecards to ensure accurate and timely payments.

· Weekly productivity reports.

Collaboration & Communication:

· Work closely with the kitchen team, bar staff, banquet staff, breakfast staff, and hotel management to ensure smooth operations.

· Communicate guest feedback and service insights to the General Manager & Chef when needed.

-Attend weekly BEO & Staff meeting. (Typically, Thursday at 1pm)

Qualifications:

· 1 to 2 years of Management experience in a casual or full-service restaurant.

· Strong understanding of restaurant operations and guest service expectations.

· Excellent leadership, communication, and critical thinking skills.

· Ability to work evenings, weekends, and holidays as needed.

· Knowledge of Toast POS systems and basic restaurant financials is a plus.

· ServSafe or equivalent food safety certification preferred.

· RAMP certification required.