Johnson Genesis of Cary is looking for a friendly, driven, confident individual with a positive attitude to fill the role of our Service Pick-up & Delivery Specialist.
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Johnson Genesis of Cary is a member of Johnson Automotive one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guests' experiences.
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With a fresh approach to shopping for a luxury vehicle, the Product Pick-up and Delivery Specialist leaves the guest with only the fun parts of the experience. A complimentary personal shopping service that will gather guest information to arrange at-home test drives.
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Essential Responsibilities:

Sales

• Deliver new and pre-owned Genesis vehicles to guests;
• Present a superior product to the guest, a product that will exceed the guest expectations;
• Present all paperwork related to the Genesis vehicle sale;
• Explain all aspects of the Genesis product through the Genesis app and complete a full walk around of the vehicle with guest;
• Always be on the look-out for ways to take the guest experience to the next level (do you know their favorite flower, drink, restaurant, pet’s name/ toy, band… document in customer’s profile!).

Service

• The Genesis Product Pick-up & Delivery Specialist will be expected to pick-up and deliver guest personal service vehicles at their preferred location;
• Pick-up & Deliver Loaner Vehicles when needed;
• Make sure the Guest’s and Loaner Cars exceed the guest expectations upon delivery and Pick-up;
• Follow the Johnson Genesis of Cary Pick-up & Delivery and Loaner Procedure;
• Perform walk around and sign Loaner Car Agreement;
• Perform walk around and sign with guest the Guest Car & Loaner Damage Disclosure;
• Use loaner apps.

Requirements

• Sales License (application will be provided)
• Notary License (training will be provided)
• 5 days per week, or 40 hours per week, weekend flexibility a must.
• Technology savvy
• Ability to lift 40+ lbs. with assistance and stay on feet for long periods of time

Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

• Paid Holidays
• Paid Time Off
• 401(k) with Match
• Referral Program
• Employee Discounts

Benefits following 60 days of employment:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid and Voluntary Life Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness and Hospital Insurance
• Healthcare and Dependent Care Savings Accounts
• Employee Assistance Program
• Pet Insurance, WillPrep Services, Travel Aid

Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.

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