Status: Full-Time

Reports To: Assistant General Manager

Supervises: Beverage Captain, Bartenders, Cocktail Staff

Job Summary: Elevate the Grandfather Golf and Country Club experience by leading all beverage operations with a commitment to excellence, innovation, and education. As a dynamic and inspiring leader, the Beverage Manager will foster a culture of service, empowering team members to deliver exceptional experiences that exceed member expectations. By curating and recommending wine selections, engaging members with personalized service, and upholding the highest standards.

If you are an active and dynamic team leader with a passion and aptitude for training, setting your team up for success, and delivering excellent member experiences, this may be the right opportunity for you!

People: Responsible for hiring, orientation, training, scheduling, coaching, and counseling of all beverage staff. Auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, and conducting performance management with staff (reviews, address sub-standard performance). Foster positive relationships with members through active dining engagement, creative programming, and educational events.

Product: Maintaining a comprehensive beverage program, including a balanced wine list of worldwide variety, craft cocktails, local beer, and competitive prices and value. Maintains par stocks for all beverage orders. Maintains a strong relationship with all beverage vendors.

Profit: Meet revenue and expense budget goals. Monitor/Maintain inventory levels. Develop and implement operating procedures for the beverage department.

Job Responsibilities:

The Beverage Manager has these Operational Responsibilities:

• Establish and consistently enhance operating standards for personnel and consistently evaluate knowledge, understanding, and execution to these high standards.
• Ensure that an effective orientation and onboarding program exists in all areas of responsibility, along with consistent professional development and training.
• Displays a professional and positive attitude and sets the tone for the restaurants. Oversees a beverage department as an engaging leader with a creative and robust wine list, craft cocktails, beer, and non–alcoholic offerings.
• Conduct a positive and educational lineup before each shift by using prepared lineup notes and following a standard list of topics. Keeps line-up fun.
• Communicate effectively with front-of-house staff and coordinate ongoing beverage training to improve member service standards consistently
• Participate as an active member of the service management team, addressing members and guiding them through their wine selections, making thoughtful recommendations based on food choices and individual preferences.
• Communicate closely with culinary staff for accurate food and wine pairings.
• Manages Wine List
• Conducts monthly inventory and is responsible for all beverage inventory.
• Creates monthly beverage articles for the Club's Newsletter.
• Assures that all laws applicable to beverage operations are consistently followed.

• High School diploma or General Education Degree (GED) is required
• A Bachelor's degree in Hospitality Management or a related career field is preferred.
• Previous restaurant management experience is required.
• Experience in an upscale private country club environment is preferred.
• Superior organization, leadership, and communication skills are required.
• Working knowledge of general business, management, and supervisory practices.
• Must be able to work at any duty station when necessary.
• Must be able to lift up to 50 pounds and walk for up to four hours.
• Must be able to stoop or bend frequently and kneel occasionally.
• Lifting and reaching above the shoulder is required regularly.
• Pushing and pulling up to four hours is required.
• Manual dexterity with both hands is required.

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Predictive Index Beverage Mgr