On Site Assistant Property Manager

Greenacres, Florida | Condominium | Full-time | On-site

Allied Property Management Group, Inc. is seeking an On-Site Assistant Property Manager for a 600+ unit condominium community in Greenacres, Florida. This role combines administrative work, resident assistance and support for the daily operation of the community. You will work directly with the on-site manager to keep records current, follow up on requests and help community matters move forward.

The on-site team consists of the community manager, this assistant manager position and two maintenance employees, with accounting, administrative and operational support from our company team.

Administrative and customer service experience are the priorities for this position. Property management experience is a plus; a CAM license is not required. We welcome applicants who want to build a long-term career as an assistant and those interested in training toward a community manager role.

Annual salary: $45,000–$50,000, commensurate with experience and qualifications.

Schedule: 40 hours per week, with an eight-hour workday. Start and end times offer some flexibility based on community needs.

Reports directly to the on-site community manager.

Responsibilities

Answer calls and emails, assist residents and keep the manager informed of matters requiring attention.

Help residents use community systems, including online payment access, service requests and work orders.

Issue and track parking decals, maintain parking records and assist with parking questions and issues.

Track applications and leases, maintain related records and follow up on missing information with the appropriate parties.

Receive and track architectural requests, organize supporting documents and communicate status updates.

Enter and distribute work orders, coordinate scheduling and follow up with residents, vendors and maintenance staff through completion.

Request vendor proposals and service updates, track responses and provide maintenance reports to the manager.

Prepare and send violation notices under the manager’s direction, maintain records and assist with follow-up.

Assist with invoice review and documentation, resolve missing information and route invoices for manager approval.

Maintain association records, resident information, databases and required website documents and updates.

Prepare correspondence, management reports, meeting materials and minutes as assigned.

Assist with new-resident orientation and other administrative tasks needed to support the manager and community.

Required Qualifications

Experience performing administrative office work and providing customer service by phone, email and in person.

Proficiency with Microsoft Office, email, online systems, PDFs, scanning, electronic filing and office equipment.

Accurate typing, spelling and grammar, with clear written and verbal communication in English.

Strong organization and attention to detail, including keeping records current, tracking requests and following up without repeated reminders.

Ability to manage interruptions, prioritize work and keep residents, vendors and the manager informed.

Excellent customer service skills, including the ability to defuse tense situations, handle complaints professionally and help residents feel heard while following community policies.

Ability to learn company systems and community procedures, work independently on assigned tasks and seek guidance when needed.

High school diploma or equivalent and a stable work history.

Ability to meet the on-site schedule and pass a background check and drug screening.

Preferred Qualifications

Experience in community association management, property management or real estate.

Bilingual English and Spanish is a strong plus, particularly for assisting Spanish-speaking residents.

College coursework, professional training or an existing Florida CAM license.
Training and Development

Opportunities are available for company-paid training and Florida CAM licensing as part of professional development. Employees interested in becoming community managers can gain practical experience working alongside the on-site manager. Employees who prefer to remain in the assistant role are also welcome.

Benefits

Medical Insurance
Dental & Vision Insurance
Life Insurance
401(k) with employer match
Sick time, vacation time and paid holidays
Education/Designation reimbursement
New account bonus opportunities

About AlliedPMG

Founded in 2004, Allied Property Management Group, Inc. is an established boutique firm specializing in condominium, cooperative and homeowners association management. We offer a personal company environment, access to company leadership and technology that supports efficient operations and responsive service. This position is based on-site at the assigned community.

How to Apply

Apply through this posting and submit your resume highlighting relevant administrative and customer service experience. References will be requested during the hiring process.

Allied Property Management Group, Inc. is an equal opportunity employer.
www.alliedpmg.com