Job Title: Office Manager – Independent Cardiology Practice
Location: Tampa , FL
Position Type: Full-Time

About Us
We are an established independent cardiology practice dedicated to providing exceptional, patient-centered care through advanced clinical services and compassionate support. Our mission is to combine excellence in medical treatment with a seamless, respectful, and professional experience for every patient.
We are seeking a highly skilled Office Manager to take ownership of our day-to-day operations and lead the administrative team. This individual will be the central hub of communication and coordination for providers, staff, patients, and vendors, ensuring the practice operates at the highest level of efficiency and professionalism.
This is not just an administrative role—it is a leadership position critical to the ongoing success, growth, and reputation of our practice.


Key Responsibilities
Practice Operations & Administration

• Oversee all aspects of daily office operations, including scheduling, patient registration, front desk, billing, and clinical support functions.
• Develop, implement, and continuously improve office policies, workflows, and standard operating procedures to ensure efficiency, accuracy, and compliance.
• Monitor practice performance metrics (scheduling efficiency, patient throughput, billing accuracy, accounts receivable, etc.) and make adjustments as needed.
• Maintain compliance with HIPAA, OSHA, and other healthcare regulations.

Staff Leadership & Management

• Supervise, train, coach, and evaluate administrative staff; foster a culture of professionalism, teamwork, accountability, and respect.
• Ensure all staff consistently uphold high standards of patient service and internal collaboration.
• Assign responsibilities, set clear expectations, and hold staff accountable for timeliness and accuracy of work.
• Manage conflict resolution, performance improvement, and employee engagement initiatives.

Vendor & Financial Oversight

• Act as the primary point of contact for all vendors; negotiate, monitor, and manage vendor contracts and relationships.
• Responsible to collect Facility payment on MISA before procedure start.
• Ensure accurate and timely processing of bills and vendor payments.
• Prepare and oversee the practice budget, track accounts payable and receivable, payroll coordination, and financial reporting.
• Implement systems to monitor financial performance and reduce unnecessary costs.

Provider Support & Rental Management

• Oversee providers renting space within the practice:
• Ensure their assigned staff arrive on time, perform tasks accurately, and meet efficiency standards.

• Review and validate invoices for accuracy, send invoices to providers, and ensure timely collection of payments.

• Provide consistent support to contracted providers, resolving any issues quickly and professionally.

Credentialing & Compliance

• Partner with the credentialing department to ensure all providers remain fully credentialed with insurance panels and maintain up-to-date licensure, certifications, and required documentation.
• Track and follow up on expiring licenses or renewals.
• Keep detailed records of provider compliance to avoid interruptions in practice operations.

Patient Care Coordination & Growth

• Ensure timely follow-up with patients who receive hospital-based treatment, coordinating their return to the clinic for ongoing care.
• Monitor patient experience, proactively addressing concerns and ensuring consistent, compassionate communication.
• Work with the clinical and administrative teams to increase patient volume across all lines of business, contributing to the practice’s financial and operational growth.
• Support and implement outreach initiatives to strengthen patient engagement and retention.

Executive & Owner Support

• Maintain clear, professional, and timely communication with the practice owner and physicians.
• Provide regular updates and reports on office operations, staffing, patient volumes, and financials.
• Ensure that all staff interactions—with each other, with providers, and with patients—reflect the values of professionalism, courtesy, and integrity.

Qualifications

• Bachelor’s degree in healthcare administration, Business Management, or related field (preferred).
• 5+ years of proven experience in medical office management, healthcare administration, or practice leadership.
• Strong knowledge of medical billing, insurance verification, and EMR/EHR systems.
• Demonstrated success in managing staff, vendors, and finances in a healthcare environment.
• Exceptional communication, leadership, and problem-solving skills.
• Highly organized, detail-oriented, and able to manage multiple priorities under pressure.
• Strong financial acumen, with experience managing budgets, invoicing, and collections.
• A commitment to patient-centered care and high ethical standards.

Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Paid time off, vacation, and holidays
• Professional development and training opportunities
• The opportunity to make a meaningful impact in an independent, physician-led practice
• Salary $55,000 to $75,000 with the right qualifications to manage a busy cardiology practice

How to Apply
Please submit your resume and a cover letter detailing your qualifications and leadership experience to cspiegel@metacareusa.com Include “Office Manager Application – Cardiology Practice” in the subject line.