Hot Springs Health

Job Description

HSH Courier Driver

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DEPARTMENT: Plant Operations

SUPERVISOR: Facility Director

EMPLOYEE NAME:

APPROVED BY: Chief Executive Officer DATE: October 2023

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GENERAL:

In accordance with the Hot Springs Health Personnel Policy and Procedure Manual and the requirements of our accrediting bodies, the employee will: support the mission “Partnering with our community for quality health and healing”, the five core values “Ownership, Always better than yesterday, Service first, Integrity, and Stewardship of our resources (OASIS). Our behavior creates our OASIS – a place where we can find safety, sustenance, and a pleasant change from the usual. and vision

of “being the hub for the development and provision of quality health services while ensuring the viability of Hot Springs County Hospital District as a valued healthcare partner in the community.”

The established priorities of Quality, Service, Finance, People, and Growth, will be utilized in decision making. Furthermore, the employee will demonstrate the ability to manage time, maintain a safe and clean environment; practice confidentiality; treat all persons with respect and professional courtesy; accept change; accept and provide constructive feedback; work as a team player and adhere to the infection control, fire and safety, disaster and hazardous waste policies. The employee must also demonstrate the competencies for their position, and adhere to policies and procedures of their department. The employee will participate in quality improvement activities.

BEHAVIORAL REQUIREMENTS:

The following is a list of minimally required behaviors to assist the employee in partnering with our community:

Ownership

Accepts responsibility for actions, attitudes and health. Doing things right the first time, every time for excellent results. Accepts ownership of mistakes and takes constructive action to avoid repeating mistakes. Works with empowerment to the highest potential both as an individual and as part of the team. Unsatisfied with the status quo or just being “good.” Contributes to an environment that encourages creative thinking. Shares ideas and opinions, and supports opportunities to learn and grow.

Always Better Than Yesterday

Performs at the highest level, always learning and looking for ways to improve, with an unwavering focus on safety. Celebrates and encourages the contributions of one another.

Constructively challenges the status quo by being flexible, adaptable and embracing change as a key element of our future success.

Service First

Doing our best every day to anticipate and exceed the expectations of patients, providers and co-workers. Understands excellence is the result of team effort. Creates legendary experiences.

Integrity

Does the right things. Consistently open, honest, trustworthy and ethical. Demonstrates respect for patients, their families, staff, providers and the community.

Stewardship of Our Resources

Strives to care wisely for our human, financial and natural resources. Strengthens HSCHD as a partner in the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Transport lab specimens from HSH Worland, HSH Shoshoni and HSH Riverton to Hot Springs Health Hospital in Thermopolis
2. Transport supplies and equipment from Hot Springs Health Hospital to all clinics.
3. As needed, drive patients to clinic appointment
4. Ensure safety of patients in the vehicle, and provides courteous, professional and friendly services to patients.
5. Complete mileage logs and required reports.
6. Keep courier vehicle and equipment clean and serviced as necessary.
7. Pick up mail from post office daily.
8. Deliver bank deposits.
9. Provide routine maintenance at clinics.
10. Protect patients’ rights by maintaining confidentiality of personal and financial information.
11. Comes to work as scheduled and on time. Is there when you need them. Gets their work done and readily helps others when needed. The team can always count on them.
12. Regularly attends departmental meetings. Reviews quality data. Follows chain of command. Shares necessary information with others. Uses AIDET with patients and all other customers
13. Supports workplace design for employee safety. Meets safety expectations. Keep the workplace neat and clean; free of clutter. Follows safety policies.
14. Follows measures to minimize overtime, material waste and other inefficiencies.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

The HSH Courier Driver shall be:

1. High School Graduate or equivalent

2. Must have a current Wyoming Driver’s License in good standing

3. Must possess communication skills to effectively relate to the public in person

4. Demonstrate good organizational abilities

5. Basic computer skills necessary

6. Willingness to occasionally work outside the normal office hours, if necessary, to meet the needs of the clinic

LANGUAGE SKILLS:

Ability to read. Ability to effectively present information to management

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to modify care based on the developmental / functional age of the patient as well as that of the patient's ethnic background.

CERTIFICATES, LICENSES, REGISTRATIONS:

• CPR

OTHER SKILLS AND ABILITIES:

Ability to act as a patient advocate. Ability to interact with patients, families, visitors and co-workers. Ability to interact assertively and tactfully when dealing with conflict and in group solving activities. Ability to demonstrate a professional, open minded approach in identifying problems and resolving

problems/conflicts.

Age Specific:

Must be able to provide care according to the developmental level and or chronological patient served. This includes, but is not limited to, identifying the needs and abilities of each patient, and demonstrating an understanding of how a patient’s chronological and developmental age influences his/her need for adaptations related to his/her abilities. Also, an understanding of how a patient’s age impacts his/her ability to deal with and adapt to the care needed/provided is required. General census of neonatal to geriatric patients.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While filling this position, the employee must regularly lift and or move 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance, vision, color vision, peripheral vision, and depth perception. This position also requires walking or standing to a significant degree. This position also requires reaching, handling, fingering, feeling, talking, and hearing, stooping, bending, crouching, and working with equipment.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is subject to inside and possibly outside weather conditions. The employee is also subject to exposure to blood and body fluids, proximity to moving mechanical parts, electrical shock, exposure to burns, exposure to toxic chemicals and biological agents.