Join Our Team as Oil Shop Manager at Car Spa, Inc.!

Are you a hands-on leader with a passion for automotive service and team development? Car Spa, Inc. is looking for an experienced and motivated Oil Shop Manager to oversee our oil change operations and ensure exceptional service quality. In this role, you’ll lead a team of technicians, manage workflow and inventory, and uphold safety and service standards—all while delivering a top-notch customer experience. If you're ready to take your career to the next level with a growing company that values hard work and excellence, we want to hear from you!

Customer Service is Job #1

• Responsible for maintaining a working environment focused on customer satisfaction.
• Identify and promptly resolve customer concerns and complaints.

Team Management

• Responsible for completing weekly schedule for the oil department.
• Responsible for enforcing Car Spa Policies and Procedures relating to your department.
• Train all Oil Center employees according to the Car Spa certification process.
• Staffing Levels – Responsible for making sure that the oil department is fully staffed with enough employees to meet each days staffing demands.
• Schedule Oil Center employees based on staffing model.
• Inspect and assess performance and skills of Oil Center employees.
• Perform all job responsibilities as outlined in the job descriptions for each Oil Center employee.
• Conduct 30-day and annual performance evaluations for all Oil Center employees.
• Provide feedback, coaching, and corrective action as needed to employees to maintain standards and improve performance.

Store Operations

• Maintain and inspect Oil Center equipment.
• Monitor and manage Oil Center inventory.
• Conduct on-going safety training and meetings.
• Responsible for managing payroll budget.
• Achieve profitability goals.
• Maintain accurate records and reporting.
• Conduct physical inventory monthly.
• Maintain a positive relationship with suppliers.
• If you are scheduled off and the location is severely under the model due to short staffing, wither aid in getting more staff in or be available to come in.
• Make initial contact with all customers and suggest services based on manufacturer recommendations.
• Ensure customer satisfaction.
• Ensure compliance with all government standards.
• Perform opening and closing duties.

Working Conditions:

• All work is done in a service bay environment in all types of weather.
• Safety is a prime concern due to the constant traffic movement and potentially hazardous environment. You must be alert, move safely around moving vehicles, and use caution when performing oil center services.
• You are required to enter and/or reach all areas of any type vehicle. You must constantly bend, reach, stoop and stretch.
• Must follow company policy for wearing protective gear (i.e., safety goggles, bump cap, burn gloves, ear protection, etc.)

Qualifications:

• Oil/Lube Center Management or equivalent
• Customer service experience
• Basic Management competencies outlined by Car Spa

Benefits:

At Car Spa, Inc., we value our employees and are proud to offer a comprehensive benefits package designed to support your health, well-being, and work-life balance. Our benefits include:

• Health Insurance – Medical coverage to help keep you and your family healthy.
• Dental & Vision Insurance – Affordable plans to support your oral and vision care needs.
• Company-Paid Life Insurance – Coverage that provides peace of mind for you and your loved ones.
• Company-Paid Accidental Death & Dismemberment Insurance – Additional protection in the event of a serious accident.
• Company-Paid Short-Term & Long-Term Disability – Financial support if you’re unable to work due to a qualifying illness or injury.
• Flexible Spending Account (FSA) – Save on eligible out-of-pocket medical expenses with pre-tax dollars.
• Dependent Care Spending Account – Use pre-tax funds for qualified dependent care costs.
• Employee Discounts – Enjoy exclusive savings on a variety of products and services.
• Paid Time Off (PTO) – Paid time off to relax, recharge, and take care of personal needs.

Bonus Opportunity:

This position is eligible for bonuses every 4 weeks, giving you the opportunity to be rewarded for your hard work and results.

If you're ready to take your career to the next level with a growing company that values dedication, leadership, and excellence, we want to hear from you!

Car Spa, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, or veteran status.