Position Title: Department Manager
Reports to: Store Manager/CO manager/ ASM / Merchandise manager
Department: Receiving
FLSA: Non- Exempt
Position Summary:
The Department Manager is directly responsible for the completion of all Store Support Center’s
merchandising directives of merchandise presentation, organization, signing, price changes, inventory,
advertising and recovery of their specific area. Provides all customers with a Courteous, Fast and
Friendly shopping experience. When needed, assists in other departments and Front-end as directed by
management team.
Principle Duties and Responsibilities:
Ensure outstanding customer service by greeting, assisting, and thanking each customer in a
positive approachable manner.
Responsible for the training and development of all team members assigned, in all aspects of
the department.
Responsible for Merchandise presentation as directed by Store management.
Verify signing on fixtures is correct
Ensure floor plans and floor moves are done safely and efficiently to prevent injury to customers
and fellow teammates.
Ensuring new freight in presented within 24 hours of receiving a shipment
Condensing older merchandise to allow new merchandise
Communicate with the receiving department to ensure hot items and fashionable merchandise
is priority
Communicate to store management and district manager selling and non-selling merchandise.
Ensure price changes are completed on time as directed by the store support center
Inventories counts are accurate
Performs additional task when needed in all areas of the store including fitting room, receiving,
front-end, departments, other then assigned, sidewalk and maintenance.
Help deter theft by reporting all dishonest behavior to management and /or loss prevention
Communicate tasks and assignments to department staff and the management team.
Position Requirements:
Ability to work varied hours/days, including 1 -2 nights per week, weekends and holidays to
meet the needs of the business.
The ability to work in different areas of the store such as selling floor, fitting room, and receiving
as directed by supervisors and management.
Ability to communicate effectively as it relates to communicating to customers and team
members all Forman Mills written policy and procedures, training materials, directives and any
other materials Forman Mills produces.
Ability to perform basic math functions to operate the register, make change and conduct
inventory.
Physical requirements include lift-up to 50 lbs. Use of hands and fingers in a continuous and
repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing,
stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable
accommodation.
Minimum Requirements:
Must be 18 years or older
Education: High School Diploma or Equivalent
Experience: Cashier experience preferred but not required
Job Related Skills: Math, ability to count money and give accurate change
Ability to handle different customer’s personalities in a professional manner
High Energy, Positive attitude, Friendly, Courteous,
Excellent People Skills
Computer Skills:
o POS Software and Equipment
o Kronos (Time and Attendance)
o Calculator