For over 40 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality footwear. SAS has an opening for a Retail Multi-Store Manager that will reside in or near the Indianapolis, IN / Cincinnati, OH market and travel to the San Antonio Retail Office, and Midwest Region area stores. The position requires a people-oriented leader with the ability to drive business results through coaching and training both in person and remotely.

JOB DESCRIPTION:

RETAIL MULTI-STORE MANAGER

• Ensure that the stores are implementing and executing day-to-day store operations through application of SAS Philosophy, Standards of Service, Cleanliness and Caring about customers, associates and the business.
• Analyze sales results and trends to achieve sales increases and maximize sales.
• Hold store managers accountable for all assets within the stores so must ensure that SAS employees comply with purchasing policies to control expenditures.
• Exemplify, establish and ensure delivery of consistent customer service standards in the stores, through personal interactions with employees and customers.
• Analyze sales results and trends to achieve sales increases and maximize sales.
• Assist store merchandising to maintain inventory mix and merchandise presentation to maximize sales results. Assist POS and Merchandising with audits.
• Become a subject matter expert on all aspects of SAS products, believe that SAS shoemakers are the best American-made quality footwear and demonstrate that enthusiasm and belief for the product and the company’s philosophy through your words and actions daily.
• Teach the store managers how to utilize our Grass Roots Marketing programs to promote SAS to businesses within a five-mile radius (generally) of SAS stores to support local areas to maximize the future growth of the company.
• Be able to assist the company in the communication of policies, programs, promotions and other information to create a free flow of information to the field.
• Complete visits on a regular cycle that would support teams, coach where needed and resolve issues.

People Management

• Maintain a positive SAS attitude in interactions with all levels of employees in the business organization as well as visitors, vendors and customers.
• Create a positive team spirit and motivate employees to reach company and career goals.
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store teams to implement them to meet operational and company objectives.
• Actively engage store managers and employees by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve store and employee performance. Manage ongoing manager and employee performance using SAS philosophies and internal performance tools.
• Recruit, interview and hire management and sales employees in partnership with retail office and HR.
• Help managers to complete store operational requirements by scheduling, assigning to employees, and following up.
• Possess the strength and ability to, in a professional manner, ask the tough questions, investigate the difficult issues and hold people accountable for their actions.

JOB QUALIFICATIONS:

• Manage with a high level of integrity, respect and empathy for all employees at all levels of the company, as well as all visitors, vendors and customers.
• Possess exceptional communication skills and timely follow up.
• Mature, responsible, innovative and self-motivated with a strong work ethic.
• Be a team player and have the ability to work independently with solid follow through.
• Be organized, able to meet deadlines, and handle pressure in a professional manner.
• Must exercise confidentiality.
• Be flexible to travel at any time per job requirements.

POSITION REQUIREMENTS:

• A bachelor’s degree or a minimum of some college and equivalent retail management experience required.
• 5+ year experience in retail store management, with at least 3 years as the store general manager, area manager or equivalent position (a degree may substitute for some experience).
• Management of multiple departments and handling intricate employee relations is a plus.
• Must be able to travel to the stores 60-75% of the time on average. Travel will vary, but the position requires the ability to travel as often as needed.
• Passion, integrity and energy to achieve greatness for SAS and the team!

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.