Job Title: Machine Operations Supervisor

ABOUT US

Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.

In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and Arizona, we deliver an elevated experience to local gaming communities.

Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world.

Our Benefits: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays and employee discounts. We are a family friendly culture that supports work life balance.

Role:

The Machine Operations Supervisor will oversee and coordinate the daily activities of machine collation and machine sorting for the Card Kingdom line of business. This person will ensure that the daily functions and procedures of the Machine Operations team are carried out effectively. The Machine Operations Supervisor’s responsibilities include ensuring workplace safety, supervising employees, planning workload, checking output quality, maximizing equipment uptime, preparing relevant documentation and implementing improvements to the assembly process. Additionally, the Machine Operations Supervisor will ensure that targets are defined for their work area and that they are adhered to. This individual will oversee onboarding, training, and upkeeping the skills of employees. They will operate machines as necessary for continuous Machine Operations productivity.

Responsibilities:

The Machine Operations Supervisor must:

• Ensure safe operations of machines and equipment
• Manage employee performance, which includes (but is not limited to) communicating job expectations, performing coaching, and issuing disciplinary actions
• Cooperate in hiring and training new employees
• Balance daily department throughput versus productivity goals
• Identify areas of improvement and innovate upon existing work procedures and practices
• Coordinate with staff in other departments
• Upkeep documentation of Machine Operations processes and procedures
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree or equivalent management/supervisory experience, experience in manufacturing or distribution
• 3+ years in leadership roles with demonstrated progression in responsibilities
• Experience working around and operating warehouse/manufacturing equipment
• Advanced knowledge of Magic the Gathering products
• Working knowledge of Card Kingdom custom & bulk products
• Proficient computer skills & some knowledge of software programming principles is a plus
• Proficiency with Microsoft Office 365
• Experience with CK tools and systems is a plus
• Strong mathematical skills with the ability to compute ratios and percentages
• Punctual, dedicated, and professional behavior
• Organized with top-notch time management skills and ability to self-direct
• Excellent verbal and written communication skills
• Hands-on commitment to getting the job done
• Proven ability to direct and coordinate team activities
• Ability to regularly lift to 50 lbs
• Possesses high emotional intelligence, a stand-out when working with diverse groups of people and perspectives

Location / Work Schedule:

• Monroe, WA
• PM Shift (3:00 PM-11:30 PM)
• Full Time, scheduled 40 per work week, set shifts with two consecutive days off per week (‘split’ weekend considered upon request)
• Overtime required, particularly for special projects, product releases, and after-mail holidays.

Working Conditions:

• This role involves working in a warehouse setting and may require operating machinery and equipment while adhering to all safety regulations.

Job Type / Pay Rate:

• Non-exempt/Hourly
• Pay Range: $26.60 - $29.21 per hour upon completion of training and based on proficiency.

Benefits:

• Paid Time Off: 5 weeks accrued per year, 8 Company Holidays
• Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance
• Retirement: 401(k) with 4% Safe Harbor match, no vesting period
• Employee Stock Ownership Plan
• Flexible Spending Accounts & Health Savings Accounts
• Pre-Tax Commuter Benefits
• Supplemental Life and AD&D Insurance
• Accident, Critical Illness & Hospital Confinement Plans
• Employee Assistance Program
• Employee Discount

Equal Opportunity Employment:

We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, caste, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.