Billing Supervisor

Syracuse-NY-13201-United States

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

Crouse’s Business Office is hiring a full time Billing Supervisor.

Pay Range: $70,000.00-$82,500.00/annual

Schedule: Monday-Friday, 8:00am-4:30pm

Billing Supervisor Position Responsibilities:

• Responsible for the overall operations, leadership, direction and coordination of staff within the Billing Team.
• Reviews and resolves issues related to claim generations, clean claim ratios, rejected, denied billings. Determines the accuracy of charge capture, missing charges, late charges, covered and non-covered charges.
• Ensures timely submission and acceptance of claims to all payers.
• Serves as a resource to staff by answering questions, assisting with problems, and providing training as necessary.
• Communicates issues that are preventing timely and accurate billings to appropriate hospital department Manager for performance improvement process.
• Analyze billing data to identify trends, improve processes, and generate reports on key performance indicators.
• Effectively resolve claim edit errors within the billing software based on national correct coding initiative edits to ensure clean claims are submitted to payers.
• Responsible for monitoring all Billing DNFB worklists within the billing software.
• Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
• Produces/oversees weekly and monthly reporting for assigned areas. Communicates and enforces policies and procedures to/with staff. Ensures departmental manual is up to date at all times. Conducts regular staff meetings to keep staff informed of departmental performance to established KPIs and any issues and/or concerns of departmental management and staff.
• Assists in developing departmental collection goals and establishment of KPIs in conjunction with the Director of Patient Accounting and Billing and Accounts Receivable Manager.

Billing Supervisor Position Requirements:

• Associate’s Degree in related field or combination of High School Diploma with 5 years progressive experience in Patient Financial Services required.
• Must have five (5) years’ experience in Acute Care Hospital Billing.
• Minimum of two (2) years’ experience in Supervisor positions.
• Previous Leadership experience preferred.

Benefits Overview

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.