Position Summary:

The Sports Site Supervisor will be responsible for overseeing all operations and functions of assigned sports activity, clinic, camp, league, or tournament. This includes managing staff, ensuring customer satisfaction, and maintaining the facility. The ideal candidate will have strong leadership skills, knowledge of sports equipment and rules, and experience in customer service. They should also be detail-oriented and able to multitask in a fast-paced environment. The Sports Site Supervisor will report to the Sports Coordinator and work closely with sports interns. This is a part-time position with flexible hours, including evenings and weekends.

Essential Functions:

1. Directly carries out leadership responsibilities to effectively oversee, guide and evaluate officials and/or volunteers according to YMCA policies.

2. Actively supervise program participants, ensuring their guidance and safely at all times.

3. Supervise youth and programs/events as assigned on weeknights/weekends.

4. Is responsible for assuring the outlined procedures before, during and after an activity/event/game are fully completed by self and staff.

5. Properly prepares activity/playing areas to ensure safety for all participants.

6. Is visible and available to staff, coaches, participants and fans to answer questions.

7. Communicate in a timely, positive and professional manner with all participants, families, officials, and coaches.

8. Listens to concerns, resolves problems and corrects inappropriate behavior. Documents situations and relay them to the YMCA Sports Director as needed.

9. Surveys parents/participants/officials/coaches on a regular basis to obtain feedback, develop rapport, learn about issues, document the YMCA impact, etc.

10. Perform other duties as assigned.

QUALIFICATIONS:

• At least 16 years of age.
• Minimum one-year previous experience working with children in a developmental setting preferred.
• Must be able to pass a Criminal Background Check.
• Infant/Child/Adult CPR, First Aid and AED certifications within 30 days of hire date.
• Child Abuse Prevention training preferred but will be offered
• Previous experience with diverse populations. Ability to develop positive, authentic relationships with people from different backgrounds.

PHYSICAL DEMANDS

• Must be able to meet minimum requirements and perform functions of the position with or without reasonable accommodation.
• Must be able to communicate clearly to all children, parents, members and company personnel.
• Present a clean, well-groomed appearance.
• Ability to walk, stand, and sit (including on the floor) for long periods of time
• Must be able to lift and/or assist children up to 50 pounds in weight.
• Occasionally must be able to lift and carry supplies and equipment weighing up to 20 pounds.
• Frequently may require bending, leaning, kneeling, and walking

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.