Overview:

Generations AdventurePlex, Mishawaka’s premier family entertainment center, is seeking a proactive and detail-oriented Shift Supervisor to oversee daily operations. This role includes opening and closing the facility, managing inventory, ensuring equipment functionality, and supervising staff to create a smooth, fun, and enjoyable experience for our guests.

Key Responsibilities:

Facility Management:

• Open and close the facility, ensuring the parking lot and grounds are clean and free of trash, debris, and weeds.
• Ensure the building is safely secured at closing, with no electrical or safety hazards and all doors locked properly.

Inventory and Stock Management:

• Monitor and maintain adequate stock levels of prepped food items for each shift.
• Perform general inventory counts of food, beverages, and attractions inventory.
• Complete kitchen and attraction inventory counts, input them into CenterEdge, and report to the senior manager with recommendations for food orders.
• Inventory game cards, coins, balls, and items for arcade games and the beer wall.

Equipment Maintenance and Troubleshooting:

• Oversee the care, charging, and storage of laser tag vests; report any issues during the shift.
• Ensure proper functioning of bowling lanes and related equipment.
• Complete work orders for various equipment, including bowling lanes, axe bays, kitchen systems, arcade games, and more.
• Perform basic troubleshooting on games and report any issues to the senior manager.

Game Room and Attraction Management:

• Inspect the game room and ensure all games are functioning properly; troubleshoot any issues.
• Open and close the mini-golf course, ensuring mulch and debris are cleared, and putters and balls are in place.
• Return crane items, tickets, and balls to their proper stations at the end of the night and clear the redemption area.

Kitchen and Beverage Management:

• Verify kitchen cleanliness, food expiration dates, and prep lists to ensure readiness for the shift.
• Prep recipe items, change oil in fryers, test dishwasher chemicals, and report low CO2 or nitrogen levels.
• Assist in managing catered menu items and charcuterie boards as needed.

Staff Supervision and Training:

• Monitor and document staff attendance and performance during shifts.
• Address staffing shortages or call-offs by arranging coverage.
• Retrain staff as necessary and verify proficiency in various roles and responsibilities.

Emergency Preparedness:

• Be familiar with emergency protocols and perform fire safety drills as needed.
• Ensure accessibility to emergency lists and electrical panels.

Qualifications:

• Experience: Previous experience in a supervisory role in a similar environment preferred.
• Skills: Strong leadership, organizational, and problem-solving skills. Ability to handle multiple tasks efficiently.
• Knowledge: Familiarity with facility management, equipment maintenance, and basic troubleshooting.
• Communication: Excellent verbal and written communication skills.
• Physical Stamina: Ability to stand for extended periods, handle physical tasks, and lift up to 25 lbs.

What We Offer:

• Competitive salary
• Medical, dental, and insurance benefits for full-time employees
• Opportunities for career advancement
• A dynamic and fun work environment
• Employee discounts on activities and food

How to Apply:

Interested candidates should submit their resume and a brief cover letter detailing their experience and interest in the position.

Generations AdventurePlex is an equal opportunity employer and values diversity in the workplace. We look forward to having you join our team!