The Housekeeping & Laundry Department Manager is responsible for planning, organizing, developing, and directing all housekeeping and laundry operations to ensure a clean, safe, sanitary, and comfortable environment for residents, staff, and visitors. This role ensures compliance with federal, state, and local regulations as well as facility policies and infection-control standards. The manager supervises housekeeping and laundry staff, oversees scheduling and training, and collaborates with clinical and administrative teams to support quality resident care.

Leadership & Supervision

• Recruit, train, supervise, and evaluate housekeeping and laundry staff.
  
• Prepare staff schedules to ensure adequate coverage for all shifts, including weekends and holidays.
  
• Conduct regular staff meetings and provide ongoing coaching and performance feedback.
  
• Promote a positive, respectful, and team-oriented work culture.
  

• Develop and implement cleaning and laundry protocols that meet regulatory and infection-control standards.
  
• Ensure all resident rooms, common areas, offices, and facility spaces are maintained in a clean and orderly condition.
  
• Oversee laundry processing, including collection, sorting, washing, drying, folding, distribution, and inventory management.
  
• Perform regular facility inspections to verify cleanliness, safety, and adherence to quality standards.
  
• Maintain equipment, ensure proper functioning, and coordinate repairs as needed.
  

• Ensure compliance with all state, federal, and CMS requirements applicable to long-term care housekeeping and laundry.
  
• Maintain SDS (Safety Data Sheet) documentation and oversee safe handling, storage, and use of chemicals.
  
• Work collaboratively with the infection preventionist to maintain current infection-control practices.
  
• Ensure proper disposal of waste and adherence to universal precautions.
  

• Develop and manage the department budget, including supplies, equipment, and staffing needs.
  
• Maintain accurate records of staffing, cleaning schedules, inspections, and supply inventories.
  
• Order and track cleaning and laundry supplies to ensure availability and cost control.
  
• Participate in facility committees, audits, and quality improvement initiatives.