Description:

Are you a people-person who loves problem-solving, keeping things organized, and helping others feel at home? We’re looking for a high-energy Assistant Portfolio Manager – Resident Experience Superstar to join our team and make a real impact. In this role, you’ll be the go-to person for all things rent, renewals, and resident satisfaction—and you'll lead the charge on leasing success by managing a Leasing Specialist.

If you’ve got a sharp eye for detail, a knack for communication, and a passion for creating great resident experiences, we want to hear from you!

💸 Keep the Rent Flowing

• Process payments, track rent, and stay on top of any delinquencies.

• Work with residents on payment plans and make sure everyone’s in good standing.

• Keep your Portfolio Manager in the loop with weekly updates.

🔁 Handle Lease Renewals Like a Pro

• Send out renewals on time and follow up like a boss.

• Negotiate terms (within company guidelines) and make sure all documents are squared away.

• Keep things organized and on track—no loose ends here!

🏡 Lead the Leasing Charge

• Supervise and support your Leasing Specialist to hit new lease goals.

• Jump in to help with tours, follow-ups, and marketing when needed.

• Track performance, follow up on leads, and keep those occupancy numbers strong.

• Experience in property management, leasing, or resident services.

• Excellent communication, follow-up, and people skills.

• Super organized—you love a good to-do list and checking things off.

• Comfort with property management software (Entrata is a plus!).

• A valid driver’s license and reliable transportation.