Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs.

We are seeking a detail-oriented and organized Administrative Files Clerk to join our Customer Support team. This full-time, hourly position plays a critical role in managing and maintaining off-premises file systems, ensuring document accuracy, and supporting the overall efficiency of our department. If you thrive in a fast-paced environment and have excellent organizational skills, we encourage you to apply!

Responsibilities

• Organize, maintain, and update off-premises customer and company files with precision and efficiency.
• Ensure accurate electronic and physical record-keeping per company standards and regulatory requirements.
• Retrieve and archive files based on requests from internal departments in a timely manner.
• Collaborate with team members to streamline file management processes and improve operational workflows.
• Conduct routine audits to ensure the integrity, completeness, and proper organization of documents.
• Assist in transitioning paper-based records to digital systems where applicable.
• Communicate effectively with team members and other departments to address file-related concerns.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.

Qualifications

• High school diploma or equivalent; additional coursework or certification in administration is a plus.
• Proven experience in file management, administrative support, or a similar role.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle and prioritize multiple tasks in a deadline-driven environment.
• Proficiency in English, with excellent communication skills, both written and verbal.
• Familiarity with document management systems (DMS) and office software such as Microsoft Office Suite.
• Capable of working independently as well as collaboratively with a team.
• Commitment to maintaining confidentiality and adhering to company policies.

The pay range for this role is:
75,000 - 80,000 USD per year(Remote (New Orleans, Louisiana, US))