SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Sandwich Makers are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Sandwich Maker.

Sandwich Maker perform several duties during a typical shift. Sandwich Maker assists customers with orders, prepare food to customer specifications, operate cash registers, and complete other jobs assigned by a manager. Sandwich Maker also field customer questions and complaints about personnel or products. Sandwich Maker may need to complete other duties apart from customer service, including cleaning and stocking. Sandwich Maker may need to clean kitchen, restaurant, and restroom areas as well as stock food goods when supply runs low.

ESSENTIAL FUNCTIONS

▪ Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.)

▪ Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.

▪ Prepares ingredients for our food and smoothies.

▪ Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes’ standards.

▪ Uses our sanitation practices to handle and prepare food.

▪ Sets up and monitors food and smoothie work stations.

▪ Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.

▪ Follows the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer.

▪ Follows all safety and security policies set by the brand.

▪ Performs any additional tasks necessary to run the cafe.

PHYSICAL REQUIREMENTS

▪ Continuous standing and walking throughout the duration of each shift.

▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash.

▪ Constant face-to-face interactions with crew members and customers.

▪ Safely navigate in a fast-paced cafe environment.

▪ Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

▪ Most shifts are between four and eight hours, but this may vary.

▪ Crew Members can expect to have some early mornings, late evenings, weekend, and/or holiday hours.

▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

▪ Fun, fast paced, upbeat environment with no fryers!