Description

The Barista is responsible for preparing and serving high-quality coffee and other beverages while providing exceptional customer service in a fast-paced environment. The ideal candidate will have a passion for coffee, attention to detail, follow safety guidelines, and the ability to thrive under pressure. This role involves a blend of crafting beverages, handling transactions, maintaining a clean and welcoming environment, and ensuring a positive customer experience.

Duties and Responsibilities

• Craft a variety of coffee and tea drinks, including espressos, lattes, cappuccinos, and cold brews, following established recipes and standards from Coffee Bean and Tea Leaf.
• Greet customers, take orders, answer questions about menu items, and deliver friendly, personalized service to create a positive experience.
• Accurately process customer transactions using the cash register, handle cash, and balance cash drawers at the end of shifts.
• Keep the cafe area clean and organized, including the coffee machine, counters, and seating areas, ensuring compliance with health and safety regulations.
• Stay informed on menu offerings, including seasonal specials, and provide recommendations based on customer preferences.
• Assist in managing stock levels by reporting low inventory, receiving deliveries, and organizing supplies.
• Work closely with other team members to ensure smooth and efficient operations during shifts.
• Properly clean, maintain, and troubleshoot espresso machines, grinders, and other equipment to ensure they function properly.
• Adhere to all health and safety policies and standards to ensure a safe and compliant working environment.
• Assist with other tasks as determined by management.

Skills and Qualifications

• Prior experience as a Barista or in a customer service role is preferred but not required.
• Knowledge of coffee brewing techniques and equipment is a plus.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Basic math skills for cash handling and inventory management.
• Ability to work flexible hours, including mornings, weekends, and holidays.
• Attention to detail and a commitment to delivering high-quality beverages.
• Obtain food handlers card prior to working

Working Conditions

• Ability to stand for extended periods of time.
• Ability to lift up to 50 pounds- e.g., coffee bags, equipment.
• Ability to perform repetitive tasks, such as grinding coffee and frothing milk.
• Ability to work with hot liquids (coffee, tea, steamed milk) and hot equipment (espresso machines, steam wands), and possess physical control and awareness to handle these items safely without burning themselves or others.
• Ability to reach overhead to grab supplies from shelves or storage areas and bend to access ingredients or equipment stored at lower level and bend or squat when cleaning under counters or machines.

I acknowledge that I have reviewed and understand the responsibilities and expectations outlined in the job description. I commit to fulfilling these duties to the best of my abilities and adhering to the company's policies and standards.