Overview

At Ramar Foods, we are committed to creating a workplace where every individual’s skills and potential are valued. Rooted in the principles of merit, openness, and inclusivity, we strive to ensure access to opportunities for everyone. This role embodies these ideals, offering a chance to grow, lead, and make an impact through your unique expertise and abilities.

Key Responsibilities

• Customer Service:
• • Greet customers as they enter the store and provide a friendly and welcoming atmosphere.
  • Assist customers in selecting ice cream flavors, toppings, and other menu items.
  • Offer recommendations and answer any questions about menu options.
  • Ensure prompt and efficient service while maintaining a positive attitude.
• Food Preparation and Serving:
• • Prepare ice cream cones, cups, sundaes, milkshakes, and other menu items according to customer preferences.
  • Handle and serve food items with care, ensuring accuracy and presentation standards are met.
  • Maintain proper portion control and adhere to food safety guidelines at all times.
  • Keep serving areas clean and organized, including topping stations and condiment areas.
• Cash Handling and Transactions:
• • Operate cash register and handle transactions accurately and efficiently.
  • Process payments, including cash, credit/debit cards, and mobile payments.
  • Provide customers with receipts and process refunds or exchanges when necessary.
  • Balance cash register at the end of each shift and report any discrepancies to management.
• Store Maintenance:
• • Clean and sanitize serving utensils, equipment, and surfaces regularly to ensure food safety.
  • Monitor inventory levels of ice cream, toppings, and supplies and notify management when items need to be restocked.
  • Assist with restocking inventory and maintaining organization in storage areas.
  • Follow proper cleaning procedures for closing duties, including sweeping, mopping, and wiping down counters and tables.

Required Key Skills and Qualifications

To thrive in this position, candidates must bring a commitment to inclusivity, transparency, and growth. Essential skills include:

• Previous experience in a customer service or food service role is preferred, but not required.
• Friendly and outgoing personality with excellent communication skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic math skills for handling cash transactions and making change.
• Strong attention to detail and commitment to cleanliness and food safety.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for extended periods and move quickly between tasks.
• Manual dexterity to handle serving utensils and operate a cash register.
• Ability to lift and carry up to 25 pounds.
• Stamina to work in a fast-paced environment for extended shifts.

Commitment to Inclusion

At Ramar Foods, we believe in a skills-first approach to employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential.

Your skills, experiences, and perspective are valuable - and we want to empower you to make your mark here with us.