About Luke’s Local

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate four vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach, and a fourth in the Inner Sunset on 9th Ave. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.

About Luke’s Local

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate four vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th Ave. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.

About the Job

Our Produce department is 100% Organic. We work with many local farms and distributors to provide the freshest, highest-quality seasonal flowers, fruits, and veggies. Members of the Produce staff should have a broad knowledge of our offerings and work hard to maintain high-quality displays. The Produce team maintains open and constructive communication with the Produce Supervisor and their teammates. Having a positive attitude, team mentality, and eagerness to learn is a must. Flexibility to work weekends and holidays is a required component of this role; all Clerks must be available to work at least one weekend day regularly.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Set up and stock displays before the store is open
• Maintain stock and keep displays attractive during business hours
• Monitor displays and spot check for spoilage. Ensure products are routinely FIFO-ed and waste is accurately tracked and reported
• Process/sort daily deliveries
• Prep certain items for storage
• Maintain a clean and orderly space on the floor, in the walk-in, and in the back rooms according to Company protocols
• Provide excellent customer service and hospitality to all guests in all areas of the store
• Demonstrate consistent work attendance
• Maintain a positive, equitable work environment for all staff
• Stay informed about weekly items and guide customers to product locations throughout the store
• Communicate and collaborate with co-workers, supervisors, and/or outside contacts in a timely and appropriate manner and in line with our Communication Code of Conduct

Competencies

• Strong communicator
• Creative thinker
• Excellent customer service
• Attention to detail

Work environment

• Sales floor of retail grocery stores

Physical demands

• Must be able to spend 6-8 hours per day on your feet
• Must be able to lift 50 lbs
• Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions.
• Stocking of shelves and merchandising displays
• Handling of refrigerated products in a cold environment for extended periods of time

Preferred education and experience

• Experience with retail, preferably grocery
• Experience with food preparation, service, and safety
• Experience with customer service
• A willingness to train and work in other areas of the store as needed

Additional Eligibility Requirements

• Must be 18 years or older
• Proficiency in English

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits

• Medical insurance, with employer contribution of up to 100%
• Dental insurance, with 70% employer contribution
• Vision insurance, with 50% employer contribution
• Paid sick leave
• Paid vacation - up to 2 weeks per year
• Paid volunteer days
• Pre-tax 401k savings account
• Storewide employee discount of 20%
• Daily staff meal
• Pre-tax commuter benefits savings account
• Regular review & raise cycles
• Professional development and mentorship program