Helena, Arkansas (Travel throughout East Arkansas service area required)
Full Time

East Arkansas Family Health Center is seeking a dependable, compassionate, and customer-focused Environmental Services Technician II (Transportation) to join our team. This position plays an essential role in ensuring patients have safe, reliable transportation to and from medical appointments while supporting the overall operations of our facilities.

The Environmental Services Technician II is responsible for transporting patients to hospitals, dialysis centers, rehabilitation facilities, medical offices, and other approved destinations while maintaining company vehicles in a safe, clean, and operable condition. This position also assists with housekeeping duties, transportation of clinic supplies, and facility support as needed. The ideal candidate is adaptable, professional, and committed to providing outstanding customer service while supporting East Arkansas Family Health Center's mission of delivering high-quality, patient-centered care.

At East Arkansas Family Health Center, we believe healthcare begins with caring—for our patients, our communities, and our employees. As part of our team, you'll have the opportunity to make a meaningful impact every day while working alongside dedicated professionals who are committed to improving the health of Eastern Arkansas.

• Comprehensive Medical Coverage – Employee-only premium paid 100% by the organization
• Wellness Benefit Card that significantly reduces out-of-pocket medical and prescription costs
• Dental and Vision Insurance available
• Voluntary Benefits including Short-Term Disability, Long-Term Disability, Accident, Hospital Indemnity, and Critical Illness coverage

• Generous Paid Time Off (PTO)
• 10 Paid Holidays, including your birthday
• Paid Sick Leave accruing at 8 hours per month

• Retirement Plan with up to 4% employer match after one year
• Company-paid training and professional development opportunities

• Mission-driven healthcare organization
• Collaborative and supportive team environment
• Opportunity to positively impact patients and communities throughout Eastern Arkansas

• Safely transport patients to and from hospitals, dialysis centers, rehabilitation facilities, physician offices, and other approved destinations.
• Coordinate daily transportation schedules using RouteGenie and dispatcher assignments.
• Contact patients to confirm scheduled transportation and provide pickup reminders.
• Assist patients with entering and exiting the vehicle safely and courteously.
• Perform daily vehicle inspections and submit required inspection documentation.
• Monitor vehicle maintenance schedules and report maintenance needs promptly.
• Keep assigned vehicles clean, sanitized, fueled, and in proper operating condition.
• Maintain accountability for assigned vehicle keys.
• Follow all federal, state, and local traffic laws while operating company vehicles.
• Assist with transporting clinic supplies between EAFHC locations.
• Perform housekeeping duties as assigned, including cleaning exam rooms, offices, restrooms, common areas, and replenishing supplies.
• Assist with trash removal, facility cleanliness, and light maintenance projects.
• Maintain compliance with HIPAA, OSHA, Infection Control, Corporate Compliance, and all EAFHC policies and procedures.
• Participate in Continuous Quality Improvement (CQI) activities.
• Perform other duties as assigned by the Transportation Manager or Dispatcher.

• High school diploma or GED required.
• Must be at least 26 years of age.
• Valid driver's license with an acceptable driving record.
• Basic knowledge of vehicle maintenance.
• Basic computer skills.
• Ability to safely lift up to 50 pounds.
• Excellent customer service and communication skills.
• Ability to work independently while adapting to changing transportation schedules.
• Ability to maintain professionalism, confidentiality, and a positive attitude when working with patients, visitors, and staff.
• Previous patient transportation, medical transportation, housekeeping, environmental services, or healthcare experience is preferred but not required.