About Pet Meadow

At Pet Meadow: Richmond we specialize in providing compassionate, professional, and reliable pet cremation services to veterinary hospitals and the families we serve. We are seeking a professional, compassionate individual to serve as a Crematory Operator — carefully and respectfully handling each pet in our care throughout the cremation process, while ensuring accuracy, dignity, and compassion every step of the way.

Responsibilities

• Perform all aspects of the pet cremation process with accuracy, care, and respect
• Receive and verify pets upon arrival, ensuring all identification and documentation are accurate
• Maintain a precise chain of custody and detailed records for each pet
• Operate crematory equipment safely and efficiently according to company protocols
• Clean, maintain, and monitor crematory equipment to ensure proper operation
• Prepare and package cremated remains for return to families and veterinary partners
• Maintain a clean, organized, and sanitary work environment
• Adhere to all safety procedures, personal protective equipment (PPE) requirements, and company policies
• Communicate professionally and respectfully with team members, veterinary clinic staff, and delivery drivers

Note: Must be able to lift 60+ pounds and consistently arrive to work as scheduled.

Required Skills & Experience

• High school diploma or equivalent
• Strong attention to detail, accuracy, and organization
• Comfortable working with deceased pets in an emotionally sensitive environment
• Ability to consistently follow detailed procedures and documentation processes
• Reliable, punctual, and able to work independently or as part of a team
• Physical ability to stand for long periods, lift up to 60 pounds, and perform repetitive tasks
• Commitment to safety protocols and company standards
• Hours: 4:00pm to 12:00am, Monday to Friday (subject to change in the future)

Preferred Skills

• Experience in a pet-related, funeral, or after-care industry
• Mechanical aptitude or experience operating industrial equipment
• Familiarity with cremation, mortuary, or veterinary environments
• Compassionate and empathetic nature — animal lovers encouraged to apply!

Benefits

• 401(k) with company match
• Medical, dental, vision, and life insurance (available after 90 days for full-time employees)
• Paid time off
• Company-provided apparel and PPE
• Opportunities for advancement and leadership development
• Inclusive and supportive work environment
• Employee assistance resources

Work Environment & Physical Requirements

• Work is performed primarily in a crematory setting with exposure to moderate heat, noise, and odors
• Frequent standing, walking, bending, and lifting throughout the shift
• Must be able to safely lift, carry, and move pets and supplies weighing up to 60 pounds
• Requires wearing personal protective equipment (PPE) including gloves, gowns, masks, and eye protection as needed
• Regular use of crematory machinery and industrial equipment, following strict safety protocols
• Requires focus, attention to detail, and comfort working in an emotionally sensitive environment involving deceased pets
• May occasionally involve working near delivery drivers or veterinary staff bringing pets into care

EEO Statement

Pet Meadow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other protected characteristic as outlined by applicable federal, state, or local laws.

Employment Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employment with Pet Meadow is on an at-will basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

How to Apply

If you’re passionate about helping others and want to make a meaningful impact in the pet care industry, we encourage you to apply. Please submit your resume.

Work Location: In person