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TITLE: UPS Field Service Engineer
DIRECT HIRE

LOCATION: Colombus, Ohio
(Within 1.5 hr travel time to Colombus or Cincinnati, Ohio)

Local Travel Focus: Primarily local assignments with occasional nationwide overnight travel depending on business needs and training.
Reimbursements & Perks:

• Mileage reimbursement
• $600/month car allowance
• Cell phone allowance
• All tools provided by the company
• Overnight travel fully reimbursed

• Medical (United Healthcare)
• Dental
• Vision
• Flexible Spending Account (FSA)
• Prescription benefit card
• Life Insurance & AD&D
• Short-Term & Long-Term Disability
• 10 paid company holidays + 2 personal days
• 401(k) with 3% company match

As a UPS Field Service Engineer based in the Colombus area, you’ll be the frontline expert handling start-up, testing, troubleshooting, and maintenance of Uninterruptible Power Supply (UPS) systems and related critical power equipment. This is a field-based role with home dispatch.

• Commission, maintain, and provide emergency support for UPS and power electronic systems at customer sites
• Conduct design reviews and prepare testing procedures and reports
• Execute on-site equipment start-up, preventive maintenance, and modifications
• Travel to headquarters periodically for training on OEM systems and standard procedures
• Collaborate with technical support teams to troubleshoot issues
• Help develop and execute Methods of Procedure (MOPs)
• Ensure all work meets quality standards and customer expectations

• 3–5+ years of experience in the critical power industry
• Proficient in troubleshooting UPS, batteries, PDU, STS, etc., down to component level
• Experience with OEMs like Liebert/Emerson/Vertiv, APC/MGE/Schneider, or Eaton/Powerware preferred
• Excellent communication and customer service skills
• Ability to lift up to 100 lbs. and work nights/weekends as needed
• Competent with hand tools, test equipment, and software applications
• Ability to work independently and think critically in the field
• Timely completion of Field Service Reports

Bonus Qualifications:

• Technical degree or relevant certifications
• Prior military technical experience
• Experience with third-party UPS servicing

• Graduate of a two-year accredited technical program
  OR
• 3–5 years of hands-on technician experience in the power electronics or related field