Why Work at KARM Stores?

Every role at KARM Stores helps support the life-changing work of KARM. We are looking for team members who want more than a job — people who want to make a difference.

Benefits & Perks

• Every Sunday Off
• Benefits & PTO
• Employee Discount
• Performance-Based Increases
• Referral Bonuses
• Bonus & Rewards Opportunities
• Career Growth Opportunities
• Eligible team members may receive a 90-day raise.

Position Summary

The Mobile Donation Trailer Driver supports KARM Stores’ mobile donation operations by driving a pickup truck and 26-foot trailer to scheduled donation sites, receiving donations from the public, unloading and organizing trailer contents, and delivering excellent customer service. This role also helps communicate KARM’s mission to donors while ensuring safe transportation, proper handling of donated goods, and compliance with company policies and procedures.

Essential Duties and Responsibilities

• Greet donors with a kind, positive, and welcoming attitude
• Receive donations and assist donors with unloading items from their vehicles into the trailer
• Share the KARM story and help create a strong donor experience
• Safely operate an F-250 pickup truck and pull a 26-foot trailer to assigned donation sites
• Follow all traffic laws and company safety procedures
• Travel to mobile donation sites throughout Knox County and surrounding areas
• Assist with dropping off full gaylords and pallets at store locations
• Use a pallet jack to move pallets and gaylords on and off the trailer using a ramp
• Conduct daily inspections of the truck and key trailer components; report damage or safety concerns promptly
• Maintain inventory awareness of trailer contents and help organize, sort, and presort donations as needed
• Evaluate donated items according to KARM Stores donation guidelines
• Communicate graciously with donors when accepting or declining items
• Maintain a clean, safe, and organized trailer and work area
• Promptly report accidents, injuries, or safety incidents according to company procedure
• Communicate concerns appropriately through leadership channels

Qualifications

• Valid Tennessee driver’s license required
• Must have a Class D license with F endorsement or CDL, or be willing and able to obtain F endorsement within 45 days of hire
• Must provide proof of personal vehicle insurance
• Must have a good driving record
• Must comply with Tennessee Hands Free driving laws
• High school diploma or equivalent preferred
• One to two years of related experience preferred
• Ability to safely lift and move heavy furniture and donated items
• Ability to work in outdoor, truck, and warehouse environments
• Ability to use a cell phone, tablet/iPad, email, and GPS devices
• Basic math, reading, comprehension, and problem-solving skills
• Ability to read and interpret policies, procedures, and written or verbal instructions
• Basic computer and internet skills
• Strong organizational skills
• Friendly, team-oriented attitude with a servant’s heart
• Commitment to the mission of KARM Stores

Physical Requirements

• Ability to stand or walk while moving furniture for much of the workday
• Ability to safely lift and move heavy items on a regular basis
• Ability to lift up to 50 pounds frequently and up to 100 pounds occasionally
• Ability to work in and around trucks, trailers, warehouses, donation sites, homes, businesses, and outdoor locations
• Ability to use hands for lifting, moving, securing items, using straps, and operating a tablet or phone
• Ability to talk, hear, and maintain awareness of surroundings throughout the day
• Ability to work safely in a variety of weather conditions, including heat, cold, rain, and snow, when conditions allow
• Close vision, distance vision, depth perception, peripheral vision, and ability to adjust focus required

Work Environment

• Work takes place in truck cabs, trailers, warehouses, outdoor donation sites, and community locations
• Exposure to varying temperatures and outdoor weather conditions as needed
• Frequent movement between donation sites, store locations, and community drop-off areas

Mission-Focused Environment

KARM Stores is a Christ-centered workplace. Team members help create a welcoming environment while supporting the mission behind every donation received.