Royal Brass and Hose

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose

Responsible for delivering product and taking orders at customer's locations on a scheduled basis to ensure that the customers have the necessary inventory levels to operate their manufacturing or maintenance organizations.

Essential Job Functions

• Delivery- Deliver product to our customers and stock it in the designated cabinets, shelves, etc.

• Provide general support to customers after hours and weekends as necessary within scheduled rotation.

• Order Taking-Once product is put up, write stocking orders to replenish the customers inventory back to the desired levels determined by the customer or by learned consumption.

• Cleanliness-Keep the areas where RBH products are stocked organized, clean and free of debris, relabel bins when necessary if any labels become damaged or unreadable.

• Product Knowledge-Obtain the necessary knowledge to explain product features and benefits and understand the customer’s business and product applications.

• Customer Relations-Maintain good rapport with the customer’s personnel responsible for our VMI responsibilities.

• Other job duties as necessary

Other Duties and Responsibilities

• Ensure the assigned vehicle is kept in safe running order following a set maintenance schedule.

• Attend product training sessions to help communicate to the customers about the products you are delivering.

• Communicate to the account managers any opportunities or issues that arise so they can be followed up on promptly.

• Work with office staff on any paperwork problems or proof of deliveries that may affect Account Receivables.

• Aid Account Managers with any setups or reorganization of the customer’s inventory.

• Communicate orders, credits or RFQ’s on the proper forms to the inside personnel.

• Use technological tools supplied by RBH to improve customer service and increase sales.

• Become versed in RBH part numbers to be able to send in customer stocking orders.

• Occasionally work inside when needed and at year-end inventory count.

Working conditions

• Minimal controlled environment

Qualifications

• High School Diploma or GED.

• Effective listening and communication skills.

• High level or motivation, passion, integrity, and mechanical aptitude

• Good driving record and valid driver’s license.

• Ability to travel and have occasional overnights (dependent on territory).

• Experience in hose or fluid power industry is a plus.

• Must be able to pass a drug screen, physical, and background/MVR.

• Not restricted by an applicable non-compete or non-solicitation agreement.

Physical requirements

• Requires hearing, talking for continuous interface with co-workers, customers, supervisor, managers, etc.

• Requires effective near and far vision.

• Requires sitting, walking, standing, bending, stooping, reaching, etc.

• Lifting (minimum 30 lbs.)