Residential Property Administrator (for Apartments)

📍 Wilmington, DE | Full-Time

Join the team at ResideBPG Property Management

Do you thrive in a fast-paced environment, love keeping things organized, and enjoy helping people feel at home?

We’re looking for an energetic, detail-oriented Residential Property Administrator to help keep our community running smoothly while creating an exceptional resident experience.

In this role, you’ll work closely with the Property Manager to support day-to-day operations, build strong resident relationships, and help maintain a thriving residential community.

What You’ll Be Doing

✨ Be the go-to support for our residential community

• Partner with the Property Manager to help achieve operational and financial goals
• Support and collaborate with on-site staff to keep everything running efficiently
• Help create a welcoming, connected community for residents and team members

🏡 Help residents love where they live

• Coordinate between residents and maintenance teams to ensure work orders are handled quickly and accurately
• Process lease renewals and help maintain strong resident retention
• Lease available apartment homes according to waiting list and program requirements
• Assist with resident recertification paperwork and compliance processes

💼 Keep operations organized and on track

• Handle rent collection and ensure timely processing according to company policies
• Monitor delinquent accounts, late fees, notices, and eviction documentation
• Prepare final move-out statements and collection submissions
• Complete weekly, monthly, quarterly, and annual reporting accurately and on time
• Work closely with the Property Manager to ensure apartments are move-in ready as quickly as possible

📚 Stay knowledgeable and compliant

• Understand and apply Federal and State Housing Regulations
• Maintain accurate records and follow established procedures

What We’re Looking For

✔ Professional, positive, and polished attitude
✔ Strong communication and organizational skills
✔ Ability to multitask and stay detail-oriented in a busy environment
✔ Team player with a proactive mindset
✔ Confidence and initiative to help maintain occupancy goals
✔ Comfortable using Microsoft Office products

Qualifications

Education

• High school diploma required
• Bachelor’s degree in a related field preferred

Experience

• No property management experience required — we’re happy to train the right candidate!
• Experience with Microsoft Office required
• Tax Credit/LIHTC experience is a plus, but not required

Physical Requirements

• Prolonged sitting and regular computer use
• Occasional standing, walking, stretching, and bending

Why Join Us?

At ResideBPG Property Management, we believe great communities start with great people. You’ll join a supportive team environment where your organizational skills, people skills, and initiative truly make a difference every day.

Ready to help create places people are proud to call home? We’d love to meet you.

Equal Employment Opportunity

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

ADA Compliance

Applicants and associates with disabilities must be able to perform essential job functions with or without reasonable accommodation. Reasonable accommodations will be considered in accordance with applicable laws.