Network & Project Activities

• Support the design, deployment, and enhancement of LAN/WAN infrastructure.
• Contribute to network-related projects across U.S. sites and occasionally global initiatives.
• Collaborate with global teams to standardize network architecture and best practices.
• Assist in implementing solutions related to routing & switching, network segmentation, and WAN/SD-WAN connectivity.
• Participate in planning and execution of infrastructure upgrades and migrations.

Operational Support

• Provide support for network incidents and connectivity issues.
• Maintain and update network configurations and documentation.
• Work with vendors for troubleshooting and implementation support, especially for incidents and problems escalated from the MSP.
• Act as a local escalation point when required.

Infrastructure Support

• Support core services such as Active Directory, DNS, and DHCP.
• Assist with general infrastructure tasks, including monitoring, patching, and basic system administration.

Cybersecurity & Compliance

• Support the implementation and maintenance of network security controls, including firewalls, VPNs, and network access controls.
• Monitor network infrastructure for security threats, vulnerabilities, and suspicious activity, escalating issues as appropriate.
• Assist in vulnerability remediation efforts, including patch deployment and configuration reviews.
• Support cybersecurity incident response activities in coordination with internal IT teams, MSPs, and security vendors.
• Assist with identity and access management activities, including Active Directory administration and Group Policy management.
• Maintain secure network configurations and ensure infrastructure changes follow established cybersecurity and change management standards.
• Support disaster recovery and business continuity initiatives related to network and infrastructure systems.

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3–5 years of hands-on experience in network administration.