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Order Fulfillment Specialist

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Order Fulfilment Specialist in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary:

The Order Fulfillment Specialist ensures confirmed Sales Orders comply with policies and procedures while optimizing site allocation to ensure on-time shipping. This position requires extensive communication with multiple departments throughout the quote-to-cash cycle and demands strong analytical, problem-solving, and coordination skills.

Tasks/Duties/Responsibilities:

Serve as primary contact for Sales and Distribution for process exceptions and corrections
Review daily distribution orders to ensure on-time delivery requirements are met
Audit Sales Order for accuracy and completeness prior to releasing material for shipment
Coordinate with Production Planning and Distribution to ensure product availability and proper order flow
Research, troubleshoot, and resolve order-related exceptions
Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities
Maintain consistent documentation and transactional accuracy
Other duties as assigned

Knowledge/Skills/Requirements:

Associates Degree in business-related or technical field required. Bachelors preferred
Proficiency with company software, including QAD, SalesForce, Microsoft Office Suite
Ability to multi-task, prioritize and manage time effectively
Strong attention to detail with excellent organizational and follow-up skills
Strong analytical and problem-solving abilities
Effective written and verbal communication skills
Ability to collaborate with internal and external

Reports To:

Inventory and Planning Manager

The perks of joining our Team

Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually
Predictable, set schedules that support work-life balance - no rotating shifts
401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profitsharing contributions
Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
Annual bonus potential up to $3,000 - through performance incentive programs
Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
See all benefits we offer here

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Order Fulfillment Specialist in Culloden, West Virginia at Service Wire

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