The Lifeline Technician is familiar with Lifeline products and services and is deployed to residences in the region for the purpose of installing, trouble shooting, and replacing devices.

Minimum Education

• High School Diploma or equivalent.

Minimum Work Experience

• Prior customer service experience specifically with elder populations.

Required Licenses/Certifications

• Valid Driver’s License required.

Required Skills, Knowledge, and Abilities

• Willingness and ability to utilize personal vehicle for business purposes.
• Willingness and ability to complete manufacturer’s product training.
• Basic understanding of telecommunications (Wifi, phone jacks, cell coverage, etc)
• Ability to read and comprehend technical manuals for small devices.
• Ability to effectively communicate and relate information to individuals of varying ages from diverse socio-economic backgrounds.

Pay Range: $18.15 - $26.44