A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

***All applicants must be local to Dover, DE***

Position Summary

The Fiber Network Locator performs skilled, technical field work requiring the accurate and efficient locating of existing underground fiber optic cables. Locating facilities may require the use of shovels and post-hole diggers to dig and expose the facilities. May be called upon to assist Construction Technicians in cabinet certifications, and other related duties.

Key Responsibilities

• Utilizes various electronic equipment to find and mark the location of underground fiber.
• Utilizes probe rods, shovel, posthole diggers, and other excavation equipment as necessary to locate and/or verify location of underground utilities.
• Communicates directly with customers, other departments, employees, regulatory agencies, governmental agencies, and the general public verbally or in writing, as needed.
• Provides accurate locations of underground utilities, in a safe and efficient manner.
• Operates with a high degree of efficiency various job-related equipment to provide accurate and efficient locates as requested.
• Works closely with the design team to review and update "as-built" records.
• Prepares accurate time and material records and "as-built" reports and diagrams to provide accurate updates to key maps.
• Participates in announced or unannounced overtime work and responds to callouts during non-working hours or emergencies, as required.
• Performs other related duties as assigned.

Job Qualifications

• High school diploma or equivalent and two (2) years of experience in the operation of utility locating equipment, or an equivalent combination of education and experience.
• Possession of a valid Delaware Driver’s License.
• Knowledge of underground utility systems.
• Knowledge of the Delaware Department of Transportation’s (DelDOT’s) Maintenance of Traffic (MOT).
• Knowledge of the occupational hazards and the proper safety precautions of working in the electric utility field, primarily working near energized electrical equipment, as well as the water and sewer.
• Knowledge of overhead and underground utilities.
• Ability to use considerable judgment.
• Ability to accurately read and interpret as-builts, blueprints, diagrams, sketches, construction plans, and key maps of underground utilities systems.
• Ability to understand and follow quickly and accurately brief oral and written instructions on moderately complex matters.
• Ability to efficiently handle emergencies and multiple tasks simultaneously.
• Ability to operate personal computer and laptop.
• Ability to accurately prepare reports and keep records.
• Ability to understand the operation and functions of various electronic locating equipment.
• Ability to learn and apply policies and procedures, including safety rules and regulations.
• Ability to drive a company vehicle.
• Ability to communicate effectively, orally and in writing.
• Ability to compose written correspondence.
• Ability to follow written and oral instructions.
• Ability to establish effective working relationships with employees, officials, and the general public.
• Ability to pass a driving record and background check screening. Must have clear driving records for the past two years.

Physical Demands
The work requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force to move objects. Also requires the following physical abilities: balancing, crouching, feeling, handling, hearing, lifting, mental acuity, pulling, pushing, reaching, speaking, standing, stooping, and talking.

Work Environment & Schedule Requirements

Work is performed outside in varying weather conditions, with exposure to dirt, noise, odors, and fumes, at ground level. This is a safety sensitive role.

Benefits Available:

• Fun environment.
• Fast-growing company.
• All team members start accruing PTO on day one
• Company paid benefits: STD, LTD, Basic Life and EAP.
• Voluntary Benefits: Medical (HSA & FSA options), Dental, Vision, Voluntary Life, Hospital Indemnity Insurance, Accident Insurance, Critical Illness.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.