Position Responsibilities

Channel is seeking a Director of Business Intelligence to lead the strategy and delivery of enterprise reporting and analytics. This hands-on role oversees dashboard development, reporting automation, and BI team execution to ensure timely, accurate, and actionable insights across the organization. The Director partners with cross-functional teams and IT to support decision-making, maintain data governance, and ensure reliable data for reporting. This role also supports the Modeling & Analytics team to ensure consistency across analytical outputs.

Key Tasks

• Enterprise Reporting Leadership: Lead the strategy and delivery of enterprise-wide reporting, ensuring consistent KPIs and actionable insights across all business units.
• Team Leadership & Development: Lead, mentor, and develop BI Analysts, managing priorities and ensuring timely delivery of high-impact BI initiatives.
• Cross-Functional Requirements Gathering: Partner with Credit, Risk, Sales, Marketing, Collections, Finance, Operations, and Executive Leadership teams to translate business needs into BI solutions.
• Data Governance Collaboration: Work closely with IT to support strong data governance, documentation, and data quality practices that enable reliable reporting.
• Support for Modeling & Analytics: Support the Modeling & Analytics team with data modeling needs to ensure consistency across analytical outputs.
• Hands-On Dashboard Development: Design and build high-impact Power BI dashboards and reports while guiding the team’s development standards and best practices.
• SQL & Data Processing Oversight: Write and optimize SQL queries, oversee data extraction and validation processes, and troubleshooting report pipelines to maintain accuracy and performance.

Skills & Specifications

• Business Acumen: To understand core business drivers and how data influences strategic decision-making.
• Leadership & Influence: To guide and influence cross-functional stakeholders.
• Communication: Ability to explain technical concepts clearly.
• Analytical Thinking: To identify patterns and understand relationships across datasets.
• Problem-Solving: Strong capability to diagnose data issues and root causes.
• Attention to Detail: Precision in validating data and ensuring accuracy in reporting outputs.
• Advanced SQL Proficiency: To write, optimize, and troubleshoot complex SQL queries.
• Data Modeling Knowledge: Understanding of dimensional modeling and analytical data design principles.

Education & Qualifications

• Bachelor’s Degree: In Business Intelligence, Computer Science, Information Systems, Data Analytics, or a related quantitative field.
• Advanced Experience: 8+ years in BI, analytics, or data strategy roles with demonstrated hands-on technical capability.
• Leadership Background: 3+ years supervising and managing team workload and priorities.
• Industry Experience: Financial services or lending experience is preferred
• Master’s Degree: A graduate degree in a related field is considered a differentiator.
• Ability to work onsite out of our Minnetonka, MN, Mount Laurel NJ, or Kennesaw GA office