Job Summary:

The IT Applications Analyst's primary objective is to help implement, maintain, and enhance enterprise technology solutions that support business operations and strategic objectives in a cost-effective manner. This role partners closely with business stakeholders and IT teams to determine requirements, implement solutions, support integrated applications, and communicate effectively with all project participants. The position serves as a key liaison between functional departments and Information Technology, helping ensure technology solutions align with business needs. Advanced-level experience and leadership capabilities are preferred to support complex initiatives, roadmap planning, and enterprise-wide application strategies.

What We Do:

We are a family-owned, multi-channel retailer located in West-Central Wisconsin that has proudly been in business for more than 120 years. We own and operate multiple businesses that sell everything from shoes and apparel to bedding and electronics through our E-Commerce websites and direct mail catalogs, with some businesses offering our own proprietary credit payment option. We have a strong commitment to support the communities where we work and live.

Duties and Responsibilities:

• Work closely with functional business users, company departments, and IT peers to attain an in-depth knowledge of business processes and procedures.
• Apply full life-cycle methodologies to projects and change control processes.
• Create and maintain documentation using company and department standards.
• Apply technical and analytical skills to determine application setup, configuration, customization, and support requirements to meet business needs.
• Perform application installation, setup, configuration, maintenance, and upgrades in multi-tier environments.
• Troubleshoot application, database, integration, and network-related issues.
• Collaborate with team members to achieve tactical business results.
• Gather requirements, design solutions, and implement system changes and enhancements.
• Work on-site at local fulfillment centers, warehouses, or business locations as necessary.
• Support complex integrated application environments and enterprise-wide initiatives.
• Develop application roadmaps and product planning strategies.
• Research, evaluate, and implement new information systems technologies.
• Partner with application development teams to establish architectures, standards, quality assurance practices, and procedures.
• Provide technical leadership and guidance for enterprise application solutions and process improvements.

Why Mason?

We are a family-owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees, and community. We welcome all individuals, regardless of gender, race, religion, age, disability, sexual orientation, national origin, identity and experience, to be part of our family.

We offer a comprehensive benefit package including:

• Medical, Dental, and Vision coverage
• Employee Near-Site Clinic
• Generous 401k match
• Bonus incentive opportunities
• Tuition reimbursement
• 35% store discount
• Paid volunteer time
• Companywide events
• Annual and Milestone Anniversary Awards

Required:

• Bachelor's degree in Information Systems, Computer Science, or a related field.
• Two or more years of IT analyst experience supporting business applications or business operations.
• Strong communication skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Strong customer service and relationship management skills. ·
• Strong analytical, reasoning, organizational, and project management skills. ·
• Exceptional attention to detail and commitment to documentation and follow-through.
• Understanding of business systems technologies.
• Understanding of database design principles and query languages.
• Understanding of integration platforms and data warehouse technologies.·
• Highly self-motivated with a proven ability to take initiative and drive projects to comletion. ·
• Strong all-around technical acumen – ability to read, write, and debug PL/SQL.
• Ability to work on-site in Chippewa Falls, Wisconsin as needed.

Preferred:

• Four to six or more years of IT analyst experience supporting enterprise applications and complex business environments.
• Experience supporting supply chain, demand planning, purchasing, distribution, warehousing, finance and/or fulfillment operations.
• Experience with Oracle E-Business Suite and Oracle databases.
• Experience with enterprise ETL tools and system integration platforms.
• Experience with warehousing concepts, warehouse automation, and distribution technologies.
• Experience with enterprise shipping and manifesting concepts and software.
• Experience in demand planning and purchasing concepts and software.
• Experience in enterprise financials concepts and software.
• Deep and comprehensive understanding of business systems technologies. ·
• Broad understanding of enterprise technologies and cross-functional business processes.
• Ability to serve as a trusted advisor and liaison between technical and business teams.