Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs.

We are seeking a highly organized and detail-oriented Virtual Data Entry and Maintenance Specialist to join our Customer Support team. In this full-time, hourly position, you will play a vital role in maintaining accurate data records and supporting the smooth operation of various customer support functions. This role requires a proactive individual with strong communication skills in English and excellent attention to detail to ensure quality and accuracy in every task.

Responsibilities

• Input, maintain, and update customer information and data records with precision.
• Verify data accuracy and identify any inconsistencies for correction.
• Collaborate with team members to support data-related projects and customer inquiries.
• Ensure proper categorization and organization of data for easy retrieval and reporting.
• Handle data entry tasks in compliance with company policies and privacy standards.
• Streamline data entry workflows and suggest improvements to enhance efficiency.
• Support the Customer Support team by providing accurate data and insights when required.

Qualifications

• Proficiency in English with excellent written and verbal communication skills.
• Proven experience in data entry, database management, or related fields.
• Strong attention to detail and ability to spot errors or inconsistencies.
• Proficient in using data entry software, spreadsheets, and other relevant tools.
• Ability to work independently and manage time effectively in a remote environment.
• Familiarity with customer support operations is a plus.
• A high school diploma or equivalent; additional certifications in data management or related fields are advantageous.

The pay range for this role is:
70,000 - 75,000 USD per year(Remote (Seattle, Washington, US))