We are seeking a Customer Serivce Representative to work in our Casper, WY or Gillette, WY or Sheridan, WY location. This position will work June 1 - August 21, 2026

Primary responsibilities are:

• Serves existing customers with account changes, move of services, upgrades payments, etc. via walk-in or telephone

  • Focus on building personal relationships with customers to help with customer retention
  • Work in a phone queue exclusively for existing customers
  • Route customers to correct department, or person for assistance via telephone transfer or providing directions for in-person customers.

Requirements:

• Ability to always remain professional and courteous with customers.

• Must have computer experience and basic knowledge of Microsoft Office products and Google Documents.

• A strong sense of urgency and time organization is must
• The ability to work independently and within a team
• Strong verbal and written communication skills

This position is onsite 5 days a week (Monday-Friday).

Job Type: Full-time Temporary

Pay: $17.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person (Casper, Gillette or Sheridan)