Automotive Service Advisor

Chevrolet of Martinsburg is hiring a customer-focused Automotive Service Advisor to join our team. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering outstanding customer experiences. You will be a key connection between customers and the service team while helping drive service sales and satisfaction.

Why CMA?

Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More.

Service Advisor Responsibilities

• Greet customers and assess service needs professionally and courteously
• Explain recommended services, repairs, and maintenance options clearly
• Build and maintain strong customer relationships
• Confidently sell service packages and products
• Coordinate with technicians to ensure timely service completion
• Follow up after service to ensure customer satisfaction

Qualifications

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Sales or service experience preferred (hospitality or automotive a plus)
• Positive attitude and commitment to customer satisfactions.
• Hospitality, retail, or customer service experience required
• Automotive service or sales experience preferred but not required
• Willingness to learn — training provided for the right candidate
• Ability to pass background check and drug screen.

Benefits:

• Employee Stock Option Plan (after 1 year of full-time employment).
• 401K with company match.
• Robust health plan including dental and vision.
• Options for every stage of life to support your well-being.
• Tuition reimbursement.
• Opportunities for professional & personal development.
• Paid Time off

This is a gateway position with significant growth and earning potential. If you are passionate about serving others and ready to take your career to the next level, we encourage you to apply!