Position Title:Gift Shop Representative - Carilion New River Valley Medical Center
Location: Christiansburg, Virginia
Position Type: Full time
Req ID: R154114

Description: Employment Status:Full timeShift:Day/Evening (United States of America)Facility:2900 Lamb Cir - ChristiansburgRequisition Number:R154114 Gift Shop Representative - Carilion New River Valley Medical Center (Open)How You’ll Help Transform Healthcare:The Gift Shop Representative assists with displaying and selling of merchandise. Responsible for operating cash register to compute sales. Provides general retail support and customer service. May handle low scale product buying. Responsible for daily stocking of merchandise. Assists in daily operations of Gift Shop to maintain regular business hours. Assists Gift Shop Lead with back-office procedures (i.e. POS item entry, purchase orders, merchandise receiving, back-office staging). Practices the Serve-U philosophy.

The Gift Shop Representative

• Practices good salesmanship to up sell products while modeling SERVE-U behavior.

• Provides assistance with daily operations including staffing shop in the absence of volunteers.

• Assists with training new staff and volunteers. Instructs volunteers on sales and customers service skills. Maintains communication notebook as information tool for volunteers and staff.

• Coordinates with Gift Shop Lead for data entry on Point of Sale system (POS) including assisting with data organization, item entry, and merchandise receiving.

• Coordinates with staff members to develop and oversee timely store displays, as well as product marketing and timely (e.g. within 48 hours of receipt) merchandise delivery to the sales floor. Assists with aisle maintenance: check-in and marking merchandise as needed, sorting cards and magazines, stocking shelves, routine dusting, transporting, lifting & unpacking boxes, and inventory. Assists volunteers with shop operations during work hours.

• Verifies cash drawer amount received at start of shift; reconciles drawer money at end of shift, accurately records credit card transactions, and reports and post-voids transactions. Cashes out at end of shift to ensure register drawer balances with tape amount.

• Performs payroll deduct transactions.

• Provides quick, accurate and complete transactions. Counts and balances daily sales receipt. Processes credit card transactions. Responsible for cash in own register. Accept monies and returns correct change.

What We Require:

Education: High school diploma or GED required.

Experience: Minimum two (2) years retail & customer service experience required.

Other Minimum Qualifications: High level of customer service and a positive sales approach required. Must possess flexibility in work schedule and be dependable, particularly during seasonal sales periods. Should possess high level of organizational skills and be able to multitask. Creative skills important for shop displays and overall shop look. Ability to work in fast-paced, stressful retail environment important. Effective interpersonal, communication and teamwork skills required. Data entry skills required.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

PENNY DANIEL

Recruiter Email:

padaniel@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

About Us:

Carilion Clinic is where you can make your own path.

Here, you’ll find a special place to create your career—one where talents are embraced, discoveries are made, and care makes a real difference.

The success of Carilion Clinic relies on talented, passionate individuals like you, each offering their unique skills, ideas, and perspectives. Make your tomorrow with us.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia.

Join us and begin your career in a place where every day is a new adventure of creating the future of health care.