Now Hiring: Full-Time Front Desk Guest Ambassador

Location: Gate Parkway – Jacksonville, FL

Schedule:
Full-Time | Monday – Friday | 2:00 PM – 10:00 PM

Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador to our Gate Parkway location.

We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors. Restaurant, hospitality, or customer service experience is strongly preferred!

As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door.

This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.

• Greet patients and guests warmly while providing exceptional customer service (35%)
• Answer patient questions and provide information regarding procedures and wait times (35%)
• Manage patient registration and direct guests appropriately (10%)
• Promote and educate patients about available services (5%)
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
• Maintain a clean and welcoming waiting area (10%)

• Participate in marketing-related initiatives and community outreach when applicable
• Assist with compiling reports and supporting front desk operations
• Perform other duties as assigned

Education

• Bachelor's degree preferred

Experience

• Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Positive, professional, and team-oriented attitude

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to occasionally lift up to 25 lbs

Full-time employees are eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Company paid life insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan
• Short and long term disability insurance
• Employee Assistance Program (EAP)
• Opportunities for professional growth and advancement

• Competitive pay
• Monday–Friday schedule with evenings free after 10:00 PM and weekends off
• Bonus opportunities based on patient reviews
• A supportive, patient-centered work environment
• Career growth within a rapidly expanding organization

If you're passionate about delivering exceptional customer service and want to make a meaningful impact on every patient's experience, we'd love to hear from you.

We are proud to be a Great Place to Work® Certified!

Precision Imaging Centers
Exceptional Clarity. Superior Care.

Education

• Bachelor's degree preferred

Experience

• Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred